Recruiting Delivery Manager

Overview

We seek an experienced recruiting leader to drive fulfillment, operational excellence, and high-impact delivery within a centralized recruitment function. This role involves managing a hybrid delivery framework including both onshore recruiting teams and offshore resources to optimize KPIs, SLA performance, and foster profitable account growth.

Primary Responsibilities

• Lead and mentor a team of recruiters and account managers across onshore and offshore locations, ensuring balanced workloads and effective task delegation to maintain high team performance.
• Oversee offshore resource integration, ensuring seamless coordination, communication, and productivity alignment between offshore and onshore teams.
• Monitor and analyze daily and weekly performance metrics like submittals, client interviews, pipeline volumes, and hire ratios, conducting regular one-on-one coaching sessions to support team growth.
• Continuously adapt recruitment strategies, resource distribution, and delivery models to remain agile and responsive to changing client and business needs.
• Collaborate with executive leadership to implement new AI-driven recruitment technologies, including optimizing internal Applicant Tracking Systems and advanced sourcing tools.
• Maintain high-quality standards by auditing team submissions, job listings, and data accuracy within recruitment platforms to meet business turnaround and compliance requirements.
• Provide strategic consultative support to account teams, MSP/RPO partners, and hiring managers through market analysis and problem-solving expertise.
• Act as the primary recruitment liaison for onboarding new client accounts, ensuring alignment with client-specific Rules of Engagement.
• Identify and pursue expansion opportunities within existing accounts through exceptional service delivery along with account management teams.
• Serve as a full lifecycle recruiter and talent advisor for critical or high-volume positions when required, building strong talent pipelines and enhancing candidate experience.

Qualifications

• Preferred bachelor's degree or equivalent experience in staffing industry.
• A minimum of 4 years in staffing, ideally within high-volume, multi-industry, or centralized recruitment environments.
• Proven leadership experience managing and developing recruiting teams, with desirable experience managing offshore recruitment groups.
• Strong technical aptitude with a record of implementing new recruiting technologies and data-driven decision-making.
• Exceptional communication skills, capable of presenting metrics and strategic plans to executive audiences.
• Ability to manage multiple priorities effectively and adapt strategies in a fast-changing business environment.

Benefits

• Competitive salary coupled with a performance bonus system.
• Comprehensive medical, dental, and vision benefits available from the first day of employment.
• Generous paid time off policy including parental leave.
• Retirement savings options and Employee Stock Purchase Plan (ESPP).
• Opportunities for rapid career advancement and ongoing professional development.
• Access to Employee Assistance Program and health advocacy services.
• Exclusive discounts at various national vendors and retailers.

Equal Opportunity and Additional Information

This employer embraces diversity and is an Equal Opportunity Employer. They accommodate applicants with disabilities during hiring processes upon request. Compensation will be determined based on individual qualifications including education, experience, location, and certifications. A full benefits package including insurance and 401K plans is available based on eligibility. This job posting will remain open for 30 days.