Project Support Officer
Lancashire Teaching Hospitals NHS Foundation Trust
Fulwood, England, United Kingdom · 全职
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- 1
- 发布
- 2小时前
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职位描述
Role Overview
Lancashire Teaching Hospitals NHS Foundation Trust invites applications for a proactive and energetic Project Support Officer to join the Outpatient Booking Services team. This position is focused on ensuring efficient delivery and continuous improvement of outpatient services by managing clinic templates and maintaining digital appointment systems including electronic correspondence and messaging.
Key Responsibilities
- Precisely create, update, and maintain outpatient clinic templates in line with departmental standards.
- Support and manage electronic appointment systems, such as sending appointment letters, SMS, and voice messages.
- Provide consistent support for digital platforms including Attend Anywhere and the NHS e-Referral Service, ensuring these are optimally used to improve patient access.
- Cultivate strong collaborative relationships with outpatient booking teams, stakeholders, digital health informatics, and divisional colleagues to facilitate service improvements.
- Assist in daily outpatient booking operations and contribute to implementation of service enhancements and future-facing developments.
- Analyse data, prepare reports, and present findings to support informed decision-making and strategic planning.
- Conduct audits and participate in incident investigations to ensure data integrity and compliance with protocols.
- Champion equality, diversity, and professionalism in all activities and interactions.
About the Organization
At Lancashire Teaching Hospitals NHS Foundation Trust, a team of 10,000 dedicated professionals serves 370,000 people locally and provides specialist care to 1.5 million across Lancashire and Cumbria. Joining us offers meaningful contribution with visible impact on patient care, alongside opportunities to develop professionally, learn new skills, and collaborate with a diverse workforce.
Contact Information
For further inquiries or informal discussions, please contact:
Marieann Crompton
Service Manager
Email: marieann.crompto@lthtr.nhs.uk
Phone: 01772 522240