Prison Support Officer - HMP Grendon and Springhill

Role Overview

The position of Operational Support Grade (OSG) at HMP Grendon and Springhill plays a crucial role in the efficient daily functioning of the prisons. This position involves a blend of security duties, administrative tasks, and physical activities such as monitoring CCTV, supervising visitors, conducting security searches, overseeing deliveries, and escorting vehicles within prison grounds. It is a dynamic role that requires a strong capability for communication, calmness under pressure, and teamwork.

Responsibilities

As an OSG, you will contribute to the secure and smooth operation of the prison by carrying out various responsibilities including gate security, visitor supervision, phone call monitoring, and supporting vehicle movements across the premises.

Candidate Profile

No formal qualifications are necessary, but exceptional communication skills, sound judgement, and the ability to remain composed in a busy environment are essential qualities. Candidates must hold a full, valid UK driving licence as driving within the prison forms a vital part of the job. Shift work including nights and weekends will be expected.

Career and Development Opportunities

This role offers insight into prison operations and can serve as a stepping stone to more specialized positions within the correctional services, including pathways towards becoming a Prison Officer through an internal conversion scheme.

Benefits and Additional Information

• Starting salary of £29,432 per annum
• Annual leave starting at 25 days, increasing to 30 days after 10 years (pro-rated)
• 9 additional days of bank, public, and privilege holidays
• Access to a paid Level 2 apprenticeship in customer service
• Enrollment in the Civil Service pension scheme
• Additional benefits including season ticket loans, retail discounts, an Employee Assistance Programme, and Cycle to Work scheme

If you are ready for a challenging and rewarding career supporting public safety and the justice system, this role is a great opportunity to start your journey in the prison service.