Presales Manager

Role Overview

We are seeking a dynamic Presales Manager to lead and manage the pre-sales team at a prominent Buildtech company in Noida, India. This role focuses on driving lead conversion, coordinating site visits, and maintaining superior customer engagement to support sales growth.

Key Responsibilities

• Lead the pre-sales team towards achieving targets for lead conversion and site visits.
• Handle and address inbound and outbound customer queries via phone, email, WhatsApp, and CRM platforms effectively.
• Assess and qualify leads based on client requirements, budget constraints, and intent to purchase.
• Arrange and coordinate site visits with the sales team to facilitate customer engagement.
• Ensure timely follow-ups with prospects to maximize the likelihood of conversions.
• Supervise lead distribution, response times, and follow-up quality to maintain efficiency.
• Keep customer data and sales pipelines updated accurately in the CRM system.
• Monitor and report daily, weekly, and monthly team performance through detailed MIS reports.
• Collaborate closely with marketing to enhance lead quality and improve campaign results.
• Resolve customer inquiries related to project specifics, price details, payment plans, and availability.
• Provide training, guidance, and motivation to the pre-sales team to boost overall productivity and engagement.
• Develop and enforce standard operating procedures for effective lead management.
• Maintain high levels of customer service and ensure compliance with company policies.

Eligibility

Applications are open to any graduate interested in joining the team.