Personal Assistant to General Manager Communities & Lifestyle

Position Overview

We are seeking a highly organized and proactive Personal Assistant to provide executive support to the General Manager Communities & Lifestyle. This vital role ensures efficient departmental operations, fosters strong stakeholder relationships, and supports high-quality service delivery across the Council.

Key Responsibilities

Act as a trusted partner to the General Manager by providing high-level administrative and executive assistance in a dynamic, fast-moving environment. Manage competing priorities with sound judgment, discretion, and initiative while aligning with departmental goals.

Required Qualifications and Skills

The successful candidate will possess a Certificate III in Business Administration or equivalent demonstrated experience in delivering senior administrative or executive support, emphasizing confidentiality, discretion, and sound decision-making. Excellent communication and stakeholder engagement skills are necessary, including handling sensitive inquiries professionally and resolving issues diplomatically. Strong abilities in research, analysis, and written communication are required to produce well-crafted correspondence and reports with high attention to detail. The role demands effective multitasking, prioritizing workloads, problem-solving skills, and appropriate escalation where necessary.

Working Conditions and Remuneration

• Permanent full-time role based in Rockhampton
• Monday to Friday schedule, 72.5 hours per fortnight with a nine-day fortnight arrangement
• Annual salary ranging between $98,633 and $104,913 (LGIA Stream A Level 4), plus superannuation
• Subject to satisfactory Criminal History Check (Australia-wide police check)

Benefits

• Supportive work-life balance initiatives
• Strong culture driven by values within a large employer with over 1,000 employees
• Generous 12% employer superannuation contribution with optional additional salary sacrifice up to 6%
• Continuous training and development opportunities
• Corporate membership discounts
• Payroll deductions and salary sacrifice options
• Annual leave loading of 17.5%
• Fortnightly wage payments
• Access to Employee Assistance Program
• Participation in Fitness Passport and active social clubs

Additional Information

Applicants must include a 2-4 page cover letter addressing the application criteria and a current resume. The cover letter should clearly label and respond to each application criterion. Applications close at midnight (AEST) on Monday 20 July 2026.