- 经验
- 1-3岁
- 薪水
- INR 200,000 – INR 275,000 / year
- 职位空缺
- 1
- 发布
- 3周前
- 工作模式
- 在办公室
- 学历
- B.Com
- 合格
- Applicants should hold a B.Com, B.B.A., or B.M.S. degree in any specialization.
- 恢复
- 需要申请
你的工作地点
职位描述
About the Role
Capgemini Technology Services India Limited is hiring an Order to Cash Analyst in Chennai for candidates who can join soon. The role focuses on end-to-end order processing, billing coordination, customer issue resolution, and maintaining accurate transaction records.
Key Responsibilities
- Enter and process customer orders with accuracy, while helping ensure products are delivered within the expected timeframe.
- Support order completion activities by monitoring stock availability and identifying or fixing mismatches.
- Work with internal stakeholders to clear billing concerns and make sure invoices are raised correctly.
- Address customer complaints and payment or order disputes in a courteous and professional way, escalating when required.
- Keep detailed records of customer interactions and updates in CRM tools.
Candidate Profile
- 1 to 3 years of experience in Order to Cash or a similar finance operations role.
- A bachelor’s degree in any specialization, preferably B.Com, B.B.A., or B.M.S.
- Good working knowledge of O2C cash application, O2C billing, and dispute handling workflows.
- Strong verbal and written communication skills for dealing with customers and internal teams.
Eligibility
Applicants should hold a B.Com, B.B.A., or B.M.S. degree in any specialization.
Additional Information
This opening is for short joiners and is based in Chennai, India.