Marketplace Consultant - EU Expansion (Bulgarian-speaking)

Role Overview

Amazon's marketplace hosts third-party sellers alongside Amazon's own products, collectively driving over half of the unit sales on the platform. The Strategic Account Services Team supports these sellers across Europe, focusing on facilitating cross-border ecommerce especially for sellers from countries without a dedicated Amazon marketplace. This position is dedicated to assisting Bulgarian-speaking sellers, strengthening the local seller community engagement through culturally and linguistically adapted consulting services.

Key Responsibilities

• Manage a portfolio of 12 to 14 Selling Partners, crafting tailored development strategies, managing expectations, and maintaining clear communication.
• Conduct in-depth business analytics using various tools to generate actionable insights and business recommendations.
• Provide expert consultation leveraging Amazon's ecosystem to help sellers achieve their business objectives.
• Assist sellers with strategic implementation, operational problem-solving, and ad-hoc inquiries to facilitate smooth business operations.
• Build and sustain trustful and collaborative relationships with sellers and internal stakeholders.
• Educate and guide sellers to improve their understanding and use of Amazon's platform and services.
• Identify and recruit promising sellers to the Strategic Account Services program, aligning with their needs and potential.
• Prepare detailed monthly business performance reviews to assess progress and plan forward strategies.
• Specialize in a service domain within the team to support colleagues, innovate processes, and enhance internal and external stakeholder experiences.
• Adapt standardized procedures to meet specific Bulgarian market requirements by leveraging local market insights.

Required Qualifications

• Effective verbal and written communication in English to collaborate with diverse stakeholders.
• Advanced analytical skills, including proficient use of Excel and data interpretation.
• A bachelor's degree in Business Administration, Marketing, Finance, Economics, or related disciplines from a reputed university.
• Strong presentation skills capable of influencing and informing stakeholders clearly.

Preferred Qualifications

• Background in top-tier consulting, key account management, B2B advertising sales, ecommerce, business development, brand management, digital marketing, or supply chain management.
• Experience in strategy formulation and execution.
• Proven capability to independently manage client relationships, especially at executive levels.
• Ability to juggle multiple priorities effectively in a rapidly changing environment.

Additional Information

Amazon is an equal opportunity employer committed to workforce diversity and inclusion. Special accommodations during the recruitment process are available for candidates with disabilities. This role is based in Berlin, Germany, and requires onsite presence.