Logistics Coordinator

About Integrity Express Logistics

Integrity Express Logistics is a family-owned business with over 30 years of experience in the logistics industry. We pride ourselves on building customer trust by leveraging innovative technology and operational efficiency to deliver tailored logistics solutions. Our focus is on maintaining strong customer relationships and employing reliable, committed team members. This approach has driven our success and growth over the years.

Role Overview

We are looking to hire an organized and detail-focused Logistics Coordinator to support a Logistics Account Executive. Reporting to the Sales Support Manager, the coordinator will manage communication via phone and email, coordinate appointments, conduct check calls, and handle load building tasks. The role demands thriving in a fast-moving work environment while consistently providing excellent customer service.

Key Responsibilities

• Ensure smooth daily operations of assigned accounts by maintaining high organizational standards
• Maintain strong relationships with customers and carriers through ongoing communication and service excellence
• Execute account-related activities including load construction, scheduling appointments, and managing phone and email contacts
• Dispatch trucks to designated pickup locations efficiently
• Conduct daily check calls to monitor timely shipment pickups and deliveries
• Identify and qualify carriers that best suit customer shipment needs
• Effectively communicate shipment details and negotiate freight rates with prospective carriers
• Perform additional tasks as needed to support the team

Benefits and Perks

• Competitive base salary complemented by bonus opportunities
• Comprehensive benefits package commencing shortly after hire, including Medical, Dental, Vision, Life Insurance, Paid Time Off, Employer-matched 401k, Pet Insurance, Legal benefits, and a rewarding employee referral program
• Tuition reimbursement and assistance with student loan repayments
• Paid industry expert-led training
• Collaborative and supportive team-oriented workplace culture
• Career advancement and relocation opportunities within one of the fastest-growing logistics companies nationwide
• Company-sponsored team events, catered meals, and family-friendly gatherings
• Casual dress code and an acclaimed “Best Place to Work” environment

Candidate Qualifications

• Strong focus, self-drive, problem-solving capabilities, and great attention to detail
• Exceptional customer service skills
• Comfortable working in a dynamic, fast-paced setting with frequent changes
• Positive outlook and effective communication abilities
• High school diploma or equivalent required
• Proficiency in keyboarding and competency with Microsoft Office applications
• Experience in administration or logistics brokerage is advantageous but not mandatory

Additional Information

Integrity Express Logistics is committed to accommodating qualified individuals with disabilities during the application process. Candidates requiring assistance can contact Human Resources at the provided email or phone number. We uphold equal employment opportunities without discrimination based on any legally protected categories.