Human Resources Operations Specialist

About Martin's Point Health Care

Martin's Point Health Care is a not-for-profit organization focused on delivering care and coverage to people in Maine and beyond. The company describes its workforce as a community of people helping people, with a mission to improve the health care system while building a healthier community. Its culture emphasizes trust, respect, continuous learning, mutual support, and enjoyment at work. Martin's Point has also been recognized as a Great Place to Work since 2015.

Role Summary

The Human Resources Operations Specialist supports the HR operations function across HRIS, benefits, and payroll activities. The role is centered on maintaining accurate HR data in internal systems, coordinating compliance and regulatory reporting, assisting with HR system improvements, and providing first-level troubleshooting support. It also includes administrative support for HR processes and routine reporting. This position reports to the Manager of HRIS.

Key Responsibilities

• Carry out daily HR operations activities while ensuring compliance with internal standards and regulations.
• Create routine reports and prepare ad hoc HR reporting as needed.
• Compile and coordinate data for regulatory filings such as EEO-1, VETS-4212, AAP, and related submissions.
• Provide first-line assistance for general HR system questions and basic troubleshooting.
• Work with the HRIS Analyst on system upgrades, enhancements, and user training.
• Help maintain position control in partnership with Finance.
• Support HR initiatives and projects by working with key stakeholders.
• Perform administrative HRIS tasks, including data maintenance, structure updates, and audit support.
• Respond to employee inquiries through the HR Service Center support process.
• Process job changes in coordination with Talent Acquisition and HR Business Partners.
• Track certifications and employee documentation.

Education and Experience

Applicants should hold an associate degree in a related area, or have an equivalent mix of relevant education and experience. A minimum of 2 years of human resources experience is required. Experience with HRIS platforms such as Workday is preferred.

Skills and Competencies

• Solid knowledge of HR systems and HR administration practices
• Understanding of HR policies, procedures, and employment law basics
• Strong Microsoft Office skills, especially Excel at an intermediate to advanced level
• Good analytical and problem-solving ability
• Effective interpersonal and collaboration skills
• Strong organization and attention to detail
• Ability to work well as part of a team
• Self-starter with initiative
• Comfortable preparing and delivering presentations
• Alignment with the organization’s values and culture

Additional Information

This role is not eligible for immigration sponsorship. Martin's Point Health Care is an equal opportunity and affirmative action employer. The organization provides reasonable accommodations in line with federal and state disability laws for applicants and employees with disabilities. If an accommodation is needed for the application or interview process, or to perform essential job duties, contact jobinquiries@martinspoint.org. General career questions may also be directed to that email address.