Healthcare Support Worker

Role Overview

Join the Ophthalmology Outpatient team as a Healthcare Support Worker, providing compassionate and essential care to patients, service users, their families, and carers. This role involves both direct and indirect patient care, operating within defined boundaries and achieving required competencies.

Key Responsibilities

• Provide supportive care to patients and service users within the ophthalmology outpatient environment.
• Work independently within competence levels, using initiative without constant supervision.
• Consistently demonstrate Trust values and behaviors, serving as a role model by delivering high-standard care.
• Advocate for patients, respecting and addressing the diverse needs of the community.
• Undertake ophthalmology-specific investigations following training and clinical supervision.

Requirements

• Possess a Care Certificate issued by a previous employer.
• Exhibit excellent communication skills to effectively interact with patients, families, carers, and healthcare team members.
• Be enthusiastic, dynamic, and committed to delivering outstanding patient care.

Development and Progression

This position serves as a developmental role; upon achieving and demonstrating all required competencies, the post holder will progress to Band 3.

About Us

Calderdale and Huddersfield NHS Foundation Trust (CHFT) employs over 6,500 staff and provides integrated hospital and community healthcare services across Calderdale and Kirklees. We are rated 'Good' by the Care Quality Commission and recognized for excellence in elective recovery, emergency, and cancer care. CHFT is also a national leader in digital healthcare innovation.

Our Culture

Our people are central to our mission. We embrace a One Culture of Care, supporting each other to deliver compassionate and outstanding care to our patients. We seek individuals who are inclusive, collaborative, creative, innovative, and empathetic.

Contact Information

For more details or informal discussions, please contact:
Honey Castillo, Ophthalmology Service Manager
Email: honey.castillo@cht.nhs.uk
Phone: 07827835717

Diane Lee, Ophthalmology Outpatient Sister
Phone: 07867902409