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Customer Support Executive
Eureka Outsourcing Solutions Private Limited
Mumbai, Maharashtra, India · 全职
抢先申请
- 经验
- 任何
- 薪水
- INR 16,000 – INR 30,000 / month
- 职位空缺
- 1
- 发布
- 3小时前
- 工作模式
- 在办公室
- 合格
- Candidates who are available for a customer support role in Mumbai, Maharashtra, and can handle inbound customer communication are suitable for this position.
- 恢复
- 需要申请
你的工作地点
职位描述
Role overview
This position involves managing incoming customer calls and providing timely, accurate assistance. The role is focused on resolving issues efficiently, maintaining service quality, and delivering a strong customer experience.
Key responsibilities
- Answer customer enquiries through inbound calls.
- Address and resolve customer issues with a high level of accuracy.
- Consistently meet daily service-level expectations, targets, and performance measures.
- Maintain strong customer satisfaction scores while following quality standards.
- Keep up to date with process updates, workflow changes, and internal guidelines.
- Use feedback constructively to improve performance and reduce repeat concerns.
Compensation
The role offers a monthly pay range of INR 16,000 to INR 30,000.