Channel Account Manager - KSA

Role overview

The Channel Account Manager role is focused on increasing revenue by strengthening partner relationships across Saudi Arabia. In this position, you will work closely with channel partners to shape marketing plans, deliver training, address their business needs, and support growth through channel programs, all while keeping customer satisfaction in view.

About the team

Zoom’s sales organization plays a major role in the company’s growth by delivering advanced communication solutions to customers across industries. The team works globally, builds strategic partnerships, and keeps a strong customer focus to help businesses get the most out of virtual collaboration tools.

What you will be doing

• Grow sales revenue by developing strong, productive relationships with partners in Saudi Arabia.
• Work with partners on marketing initiatives, enablement, and training plans.
• Use channel programs to support partner-led growth and align activity with business goals.
• Help maintain a high level of customer satisfaction while driving commercial outcomes.

What we are looking for

• 5 to 7 years of experience managing partnerships in unified communications, cloud, or telephony.
• Proven ability to create and execute sales approaches for partner programs and sales enablement.
• Experience working with SaaS resellers in Saudi Arabia.
• Strong understanding of the partner ecosystem and how it operates.
• Excellent communication and negotiation skills for working with partners and internal teams.
• Ability to review sales information and market movements to uncover growth opportunities.
• Experience collaborating with ecosystem alliances such as Poly, Dten, NEAT, Oracle, Ribbon, Jabra, and Verint.

Eligibility

This opportunity is open only to Saudi nationals, in line with local employment requirements.

Ways of working

This position follows a hybrid work model that combines office-based collaboration with remote working. Zoom notes that roles may be designated as hybrid, remote, or in-person depending on the posting.

Benefits and culture

Zoom offers a workplace culture centered on delivering happiness, along with a benefits package designed to support employees’ physical, mental, emotional, and financial wellbeing. The company also promotes work-life balance and encourages meaningful community contribution. More details are available through the company’s benefits information.

About Zoom

Zoom helps people stay connected and work better together through collaboration products such as Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. The company is focused on solving customer challenges quickly and building solutions with users in mind, while offering opportunities to learn, grow, and advance in a collaborative environment.

Hiring commitment and accommodations

Zoom states that it is committed to fair hiring practices and evaluates candidates based on skills, experience, and potential. Applicants who need accommodations during the hiring process due to a qualifying medical disability can request support. The company also notes that its interviews are supported by BrightHire, which may include recordings to create a consistent interview experience.