Air Import Freight Forwarder

Role overview

DSV is expanding its global logistics and transport network, and this position is part of that growth. The Air Import Freight Forwarder will support inbound air freight movements in Shannon, ensuring shipments progress efficiently from arrival through to final delivery. The role combines operational precision, regulatory compliance, and strong customer communication.

Working pattern and pay

This is a full-time onsite role based in Shannon, County Clare, Ireland. The schedule is Monday to Friday, 09:00 to 17:30, with a total of 37.5 hours per week. The salary range is €30,000 to €45,000 per annum.

Key duties

• Oversee air import shipments throughout the full process, starting at arrival and ending with delivery.
• Liaise with airlines, agents, transport companies, and warehouse teams to keep freight moving.
• Organise delivery arrangements and make sure cargo is released without delay.
• Prepare and manage customs paperwork while staying aligned with import rules and compliance requirements.
• Check shipment records including invoices, packing lists, and airway bills.
• Act as the primary point of contact for customers, giving progress updates and handling issues as they arise.
• Maintain accurate system records, track milestones, and support billing activities.

Candidate profile

• Prior experience in air freight forwarding, preferably with import operations, is expected.
• A working understanding of customs processes and shipping documentation is important.
• You should be organised, attentive to detail, and able to manage several shipments at the same time.
• Clear communication skills and the ability to work effectively with customers and internal teams are essential.
• Confidence using CargoWise and Microsoft Office is required.

What DSV offers

DSV offers a competitive salary package and the chance to grow in a successful global business with around 160,000 employees operating in more than 90 countries. Additional benefits include enhanced annual leave from day one, increasing with length of service, a salary sacrifice cycle scheme, employee counselling support for physical and mental wellbeing, and a company pension that also includes life cover and critical illness cover for members.

Hiring conditions and additional information

Successful candidates will need to complete right-to-work verification. Some sites also require five years of reference and background checks. CVs from recruitment agencies will not be accepted unless DSV has already engaged with the agency directly for this role.

About the company

DSV is a global transport and logistics leader focused on growth, innovation, digitalisation, and high-performance teamwork. The company operates in over 90 countries and values inclusivity, collaboration, accountability, and respect. It aims to attract ambitious people who want to make an impact and build their careers in a forward-thinking environment.