Admissions Counselor

About Monte Nido

Monte Nido has been a leading provider of eating disorder treatment for over 20 years, combining advanced medical care with individualized therapeutic approaches. Their programs use evidence-based methods for both adolescents and adults, incorporating a multidisciplinary team of medical, psychiatric, nutritional, and clinical experts to deliver care in a warm, home-like environment.

Job Overview

The Admissions Counselor plays an essential role in administrative and clerical support within office procedures. Duties include answering phones, processing and mailing documents, scheduling appointments, typing, operating office equipment, and filing. This role also coordinates intake assessments and liaises between site staff and external organizations.

Work Schedule and Compensation

Full-time position with working hours from 1:30 PM to 10:00 PM Eastern, Monday through Friday. The hourly pay ranges from $23.51 to $28.00 depending on experience.

Responsibilities

• Conduct initial intake assessments and manage prospective client caseloads.
• Submit clinical and medical documentation for review by registered nurses and doctors.
• Work collaboratively with Evaluation Clinicians when necessary.
• Maintain ongoing communication with clients, their families, and referring hospitals or programs.
• Promote teamwork with the outpatient treatment team.
• Organize admission dates together with admissions and program staff.
• Undertake additional duties as required.

Qualifications and Skills

• Preferred bachelor’s degree in Social Work or a related discipline.
• Strong customer service skills combined with professionalism, patience, and empathy.
• Ability to multitask effectively and meet keyboarding proficiency standards.
• A sense of urgency coupled with a sales-focused attitude.
• Mental health experience is advantageous.
• Familiarity with Salesforce and electronic medical/health record systems preferred.

Additional Information

This role requires screening by the Florida Clearinghouse. Monte Nido is proud to be an equal opportunity employer committed to diversity and inclusion.

Benefits

• Competitive salary.
• Health, dental, and vision insurance coverage.
• Retirement plans available.
• Company-sponsored life insurance, AD&D, and short-term disability.
• Access to Employee Assistance Programs.
• Flexible Spending and Health Savings Accounts.
• Paid time off and opportunities for professional development.