Tele Caller

Role overview

The organization is looking for a Tele Caller in Greater Noida to manage phone-based customer outreach and support. The role focuses on promoting services, generating leads, arranging appointments, and keeping customer records updated in CRM.

Key duties

• Place outbound calls and answer incoming calls to promote products and services.
• Create leads, set up appointments, and complete customer follow-ups.
• Address customer questions and provide basic issue resolution.
• Record and refresh customer details in the CRM system.
• Work toward daily and weekly goals for call volume and conversions.
• Use ready-made call scripts to communicate information clearly and consistently.
• Respond to objections in a calm, courteous, and professional manner.

Eligibility

Candidates should hold a B.A. degree in any specialization and should be comfortable working in a telecalling/sales-oriented environment.

Additional information

This opening is with Nimt, under NIMT Group of Institutions (Unit of NIMT B. School’s Foundation), based in Greater Noida, India.