Retail Finance Administrator

About the company

Flight Centre Travel Group exists to help people discover the world through travel. The business is a long-established global travel retailer with over 40 years of history, and it highlights a people-first culture built around travel, growth, and opportunity.

About the role

This position sits within the retail finance function and plays an important part in keeping financial operations accurate and current. You will support mid-office reconciliations, monitor outstanding transactions, and help ensure ledgers remain clean and well maintained. The role also involves working closely with frontline consultants and responding promptly to their queries.

Key duties

• Carry out retail finance operations tasks with a strong focus on reconciliation work.
• Keep mid-office reconciliations up to date and accurate.
• Track and clear outstanding transactions in a timely manner.
• Help ensure ledger records are complete and correctly balanced.
• Provide quick and helpful responses to queries from front-end consultants.

What you should bring

• Previous experience in a finance operations role, especially one involving reconciliations.
• A customer-oriented approach with a commitment to great service for both internal and external stakeholders.
• Strong verbal and written communication skills.
• The ability to work effectively in a busy, collaborative team environment.

Benefits and workplace culture

• Discounts on travel and accommodation.
• Access to in-house financial and health services.
• Ongoing training and professional development.
• A hybrid working arrangement.
• Support for internal growth through the Brightness of Future pathway.
• Opportunities to build a career across a global network of brands and businesses.
• Participation in corporate social responsibility initiatives through the Flight Centre Foundation and Brighter Futures programs.
• Social events that encourage connection, recognition of achievements, and team enjoyment.

About the employer

The company describes itself as a community of travel enthusiasts who welcome diversity, value equal opportunity, and combine a serious approach to business with an easygoing culture. It also promotes growth, innovation, collaboration, and support for people to bring ambitious ideas to life. The organisation notes recognition as an Employer of Choice awardee and as a certified Great Place to Work for 2025.

Values

Core values highlighted for the workplace are irreverence, ownership, and egalitarianism.