Quality Assurance Quality Control Supervisor

Overview

The Quality Assurance Quality Control Supervisor role at Al Watania Agriculture Company in Al Jawf, Saudi Arabia requires a degree in Food Science, Chemistry, or Chemical Engineering. Candidates should have strong expertise in quality management systems and relevant certifications including HACCP, ISO standards, and BRC. The position involves supervising quality processes to ensure compliance with product specifications and regulatory requirements.

Qualifications and Training

• Degree in Food Science, Chemistry, or Chemical Engineering from an accredited university.
• Completed training in HACCP Levels, ISO 22000, ISO 9001, ISO 14001, BRC, and Total Quality Management (TQM).

Employee Competencies

• Meticulous attention to detail.
• Ability to handle complex process improvements.
• Strong analytical skills.
• Capability for strategic planning.
• Effective verbal communication and ability to inform others clearly.

Core Skills

• Comprehensive knowledge and proven track record in implementing Quality Management Systems and food manufacturing policies and procedures.
• Certification and training in Hazard Analysis and Critical Control Points.
• Expertise in quality programs and development of written quality plans.
• Ability to manage multiple projects simultaneously.
• Strong writing, interpersonal, and verbal communication skills.
• Proficient with Microsoft Office tools.

Experience Requirements

Minimum of six years experience in a related role within the food industry.

Key Responsibilities

• Supervise staff to monitor process parameters and ensure finished products meet specifications.
• Review process control checklists and provide reports to Quality Manager.
• Update and review product specifications based on process changes.
• Work collaboratively with other departments to resolve quality-related issues.
• Implement and maintain systems such as ISO 22000, 9001, and BRC.
• Execute and verify HACCP plans, quality manuals, recall programs, traceability drills, and compliance with GMP and hygiene standards.
• Prepare and submit quality reports regularly to Quality Manager.
• Analyze customer and consumer complaints, conduct root cause investigations, and review corrective actions.
• Coordinate QC staff schedules and duties.
• Request purchase of quality-related resources as needed.
• Maintain and enhance product quality through audits and surveillance compliant with system and regulatory standards.
• Support implementation of quality programs and activities alongside the Quality Manager.
• Develop manufacturing processes, specifications, and critical control points for ongoing quality assurance.
• Ensure compliance with statutory regulations including SFDA, SASO, BALADIA, and customer requirements.
• Collaborate with marketing and research teams on packing materials artwork and design approval.
• Train teams on food safety standards and regulatory requirements.

Performance Metrics

• Achieve zero foreign matter contamination in finished products.
• Reduce customer and consumer complaints by 50% compared to the previous year.
• Ensure 100% product release compliance.
• Maintain zero product recalls.
• Achieve 100% product traceability.
• Complete resolution of all pest control management issues.
• Conduct 100% supplier evaluations.