Office Coordinator

About Harrison Group

Operating since 1951, Harrison Group is a third-generation family-owned enterprise managing over fifteen hotels and seven restaurants across locations including Ocean City, MD; Virginia Beach; Corolla, NC; and Jacksonville Beach, FL. The company is continually evolving with frequent renovations to enhance guest experiences and is actively exploring new expansion opportunities.

Harrison Group is an equal opportunity employer committed to fostering a diverse and inclusive workplace, welcoming applicants from all backgrounds including Black, Indigenous, People of Color, women, LGBTQIA+, and persons with disabilities.

Role Overview

The Office Coordinator supports corporate office daily functions through front desk reception, administrative services, and office management. The role maintains a professional and inviting atmosphere, facilitating seamless communication and logistical support across departments.

Key Responsibilities

• Provide a courteous and professional welcome to visitors and vendors, ensuring a positive first impression.
• Manage the main phone lines and voicemails promptly and efficiently.
• Serve as a communication hub for office coordination and internal requests.
• Assist corporate staff with scheduling, document management, and communications.
• Arrange and prepare conference rooms for meetings with necessary equipment and materials.
• Handle sorting, distribution, and processing of incoming and outgoing mail and packages.
• Support planning and implementation of internal events, including logistics and set-up.
• Maintain cleanliness and order in shared office areas like lobbies, conference rooms, and break rooms.
• Monitor and replenish office supplies and amenities such as beverages, toiletries, and general inventory.
• Liaise with vendors and facilities for maintenance, cleaning, and office upkeep.
• Ensure guest sign-in processes comply with company policy and monitor office access accordingly.
• Communicate office announcements and updates clearly and timely.
• Collaborate with the sales team for calendar management, preparation of materials, and supporting client visits or sales events.
• Manage digital check deposit processes with accuracy and maintain related records.
• Maintain confidentiality and professionalism in all communications and administrative duties.
• Perform additional responsibilities as assigned.

Requirements

• High school diploma or equivalent is mandatory; associate's or higher degree in Business Administration, Office Management, or related discipline preferred.
• At least two years in an Office Coordinator, receptionist, or administrative assistant role, preferably within a corporate environment.
• Competency in Microsoft 365 applications (Outlook, Teams, Word, Excel, PowerPoint) and common office software.
• Experience handling digital check deposits or similar financial software is preferred.
• Strong organizational skills with ability to manage multiple tasks effectively.
• Excellent verbal and written communication capabilities.
• Capacity to work independently and collaboratively across diverse teams.
• Good judgment and discretion when managing sensitive information.
• Attention to detail, proactive approach, and adaptability in a dynamic environment.
• Professional demeanor with strong customer service skills and ability to stay calm under pressure.

Physical Demands

This position requires extended desk work and computer use, office mobility, and assistance with meeting/event set-up. The role involves standing, walking for extended periods, occasional bending, reaching, and lifting materials up to 25 pounds. Clear speech and good eyesight are essential.

Additional Information

The Office Coordinator works closely with multiple corporate departments, interacts with visitors and vendors, and plays a vital role in ensuring smooth day-to-day business operations. Minimal travel is required, primarily local errands or off-site meetings.