Labour Allocator

About the Role

Join WorkCon as a Labour Allocator based in Salisbury, Queensland, responsible for coordinating workers across client sites efficiently in a dynamic labour hire environment.

Key Duties

• Assign field workers to appropriate shifts and locations.
• Organize and manage daily and weekly rosters.
• Confirm worker availability and communicate pertinent shift information.
• Handle cancellations, absences, and last-minute scheduling changes promptly.
• Resolve conflicting demands and operational challenges effectively.
• Verify that workers possess up-to-date licences, tickets, inductions, and PPE.
• Monitor clock-in/out data to aid precise payroll processing.
• Maintain detailed records of employee allocations and related documentation.
• Participate in an on-call rotation outside normal business hours for urgent issues.

Candidate Profile

• Experience in traffic control, labour roles, or construction is preferred.
• Outgoing and self-assured with solid communication skills and comfort using the phone and visiting sites as needed.
• Eager to develop a career in labour hire operations.
• Capable of multitasking and adapting to shifting priorities and conversations.
• Possesses a calm, solution-oriented approach under pressure or conflict.
• Highly organized, dependable, and responsive.
• Able to comply with instructions, processes, and regulatory standards.
• Strong time management skills and attention to detail.
• Willing to support operational emergencies outside standard hours through a shared on-call roster.

Benefits and Opportunities

• Comprehensive hands-on training in workforce coordination and labour hire.
• Experience with rostering, compliance, payroll, and managing labour forces.
• Supportive team environment focused on learning and career growth.
• Exposure to the construction and traffic management industries.
• Fast-paced role offering clear advancement potential.
• Participate in a rotating on-call duty with a phone-free weekend every two weeks.

Additional Information

While prior experience in rostering, labour hire, recruitment, or customer service is a bonus, the role primarily requires a candidate with a positive mindset, effective communication skills, and motivation for a long-term career. Rapid problem-solving abilities and confident communication are essential.