ایف
- تجربہ
- 5+ سال
- تنخواہ
- USD 200,000 / year
- کھلنا
- 1
- پوسٹ کیا گیا
- 5 گھنٹے قبل
- کام کا موڈ
- گھر سے کام کریں۔
- دوبارہ شروع کریں۔
- درخواست دینے کی ضرورت ہے۔
ملازمت کی تفصیل
About the Role
Join Franklin Fitch as an Information Technology Manager based in the New York City Metropolitan Area, coordinating internal IT support with a focus on delivering technical assistance across diverse locations. This position emphasizes ownership of daily IT operations, device management, and infrastructure projects within a growing technology company.
Key Responsibilities
- Manage day-to-day IT support functions, resolving employee technical issues across multiple sites.
- Oversee onboarding and offboarding procedures, including provisioning devices, creating accounts, managing access, and recovering equipment.
- Lead hardware deployments and remote device provisioning for a distributed team.
- Maintain and enhance IT processes, documentation, and operational workflows.
- Support audiovisual technology and conference room equipment to ensure smooth meeting operations.
- Assist with office infrastructure initiatives such as networking, access control systems, and workplace technology upgrades.
- Handle internal network infrastructure maintenance, including wireless networks, VPN connections, and firewall administration.
- Manage endpoint security, ensure device compliance, apply OS updates, and conduct vulnerability mitigation.
- Administer mobile device management platforms and track hardware inventory effectively.
- Collaborate with internal teams to guarantee secure, reliable, and scalable IT operations.
Candidate Profile
- Proactive and hands-on in IT support and operational tasks.
- Exceptional troubleshooting capabilities to address diverse technical challenges.
- Strong communication and customer service orientation.
- Ability to work independently while balancing multiple priorities.
- Team-oriented mindset with enthusiasm for process improvements and enhancing user experience.
- Experience adapting to fast-changing priorities in a dynamic business environment.
Experience and Skills Required
- More than 5 years of experience in IT Support, IT Operations, or Systems Administration roles.
- Proficient supporting Windows and/or macOS operating systems.
- Familiarity with Mobile Device Management tools such as Microsoft Intune or Jamf.
- Experience using identity and access management systems like Okta, Microsoft Entra ID, or Google Workspace.
- Good knowledge of networking principles, including VPNs, wireless networks, and firewall configuration.
- Skilled in managing hardware lifecycle, endpoint management, and device provisioning processes.
- Understanding of IT security best practices and endpoint compliance standards.
Why Join Us?
- Become part of a technology company undergoing an exciting phase of growth.
- Take full responsibility for an extensive internal IT function with significant autonomy.
- Engage with modern infrastructure and cloud-based technologies.
- Support a growing global team and contribute to their success.
- Benefit from excellent career advancement opportunities as the company scales.