Front Office and Academic Counsellor

About the Company

Established in 1998, Swingers Dance Inc is a prominent dance studio with branches in Chennai and Bangalore, offering expert training in various dance forms including jazz, hip-hop, contemporary, and salsa. With a focus on nurturing confidence, creativity, and technique, the studio provides a collaborative and encouraging environment for dancers of all levels.

Job Overview

We are seeking a Front Office and Academic Counsellor responsible for managing student counseling and fundamental front office tasks. This role requires effective communication with students and parents to explain course offerings, features, and benefits, and to successfully convert prospects into enrollments.

Key Responsibilities

• Engage with students and parents through phone calls as part of inside sales efforts.
• Manage front desk operations efficiently.
• Clearly articulate course details and advantages to prospective clients.
• Consistently follow up with leads to convert inquiries into confirmed enrollments.
• Maintain call records and manage follow-ups using CRM tools.
• Serve as the main contact point for incoming calls and client interactions.
• Handle basic billing and registration procedures.
• Achieve set monthly enrollment targets.

Candidate Requirements

• A graduate or postgraduate degree holder.
• Freshers are encouraged to apply.
• Proficient in English communication. Knowledge of Tamil and Hindi is advantageous.
• Ability to perform well in a target-oriented role.
• Preferably available to join immediately.

Skills Needed

• Excellent communication and persuasion abilities.
• Customer-centric approach.
• Capacity to work under pressure while meeting targets.

Work Schedule

The role requires availability six days a week with Tuesday off. Working hours are Monday to Saturday from 11 AM to 8 PM and Sunday from 9 AM to 6 PM. Weekend work is essential due to peak studio activity during those times.

Compensation and Benefits

The monthly salary ranges between INR 20,000 and 27,000, complemented by performance-based incentives. Additional benefits include internet reimbursement, paid sick leave, and paid time off. The position offers training opportunities and career advancement within a rapidly expanding EdTech environment.

Work Location

The job is based in Chennai with options to work from either the Kilpauk or Kodambakkam studio locations.