Founder's Associate

About Aniva Health

Aniva Health is a personal health concierge offering one of Europe's most affordable and comprehensive blood testing panels under €200, operating across over 20 locations in Germany and Finland. Our mission is to empower people to enjoy life's milestones—like dancing at their children's weddings and hiking mountains at advanced ages—by transforming health data into actionable insights. We are a founding-stage venture based in Berlin, characterized by a high-trust, low-bureaucracy environment where ideas are implemented quickly and effectively.

Role Overview and Responsibilities

This position is not a traditional operations role; instead, it focuses on automating and streamlining operational processes using AI and code. Reporting directly to Jan, our Founder and CPTO, you will take ownership of various key operational areas:

• Manage customer onboarding and technical setup, ensuring new members progress smoothly through the funnel.
• Oversee blood testing site operations and secure additional locations.
• Lead recruitment, onboarding, and scheduling for mobile nursing staff.
• Handle customer support and concierge services, addressing member inquiries and coordinating action plans.
• Coordinate labs and logistics, managing sample flow, shipping, and handling issues such as driver no-shows or lab changes.
• Develop pipelines for product and sales teams by structuring and relaying member feedback and usage patterns.

Your goal is to transform imperfect, inconsistent workflows into measurable, repeatable, and automated systems using AI-first tools.

Technical Approach

You will use AI agents and automation tools such as n8n, Lovable, Retool, and Zapier to eliminate manual tasks. Building internal tools will involve leveraging APIs from AI platforms like Claude and GPT to improve lab parsing, concierge message drafting, and onboarding workflows. Operational KPIs—such as cycle times, error rates, and stock availability—will be monitored using SQL queries. At every stage, you will seek opportunities to replace manual tasks with AI-powered automation.

Candidate Requirements

• Demonstrated ownership with a strong bias toward taking action.
• Proficiency with technical tools including basic SQL, APIs, and automation platforms like Lovable, Retool, or n8n.
• Comfort and fluency in working daily with AI tools: Claude, GPT, Cursor, and a mindset oriented towards automations.
• Ability to work hands-on while maintaining clear, well-structured processes without excessive bureaucracy.
• Fluent communication skills in both German and English.

Preferred Qualifications:

• Experience with side projects, presence on GitHub, or personal prototypes showcasing technical creativity.
• Background or interest in health technology or highly regulated sectors.
• Current studies in Computer Science, Engineering, Life Sciences, or related fields.

Benefits and Additional Information

• Opportunity to make a tangible impact in preventing premature deaths through innovative health solutions.
• Work at a founding-stage startup with direct access to core leadership including the founder Jan.
• Gain rapid learning experience integrating operations, automation, and AI technologies.
• Enjoy a professional culture with minimal bureaucracy where results are prioritized.
• Work on-site in Berlin within a pragmatic, high-expectations, no-drama team environment.
• Typical engagement duration ranges from 3 to 6 months, with potential for transition to full-time employment based on fit and performance.

Important: This role is not for managing operations in the traditional sense but for automating and effectively eliminating routine operational tasks. Candidates seeking to just manage processes are advised not to apply. If you are prepared to drive automation and bring innovation to operations, we encourage you to apply.