Director of Security

About the Role

The Director of Security is a non-exempt leadership position responsible for overseeing daily security activity across multiple Class A commercial buildings in Atlanta, Georgia. The role keeps all posts covered, ensures officers follow standards, and helps protect tenants, visitors, and property assets. This is a hands-on supervisory job that combines operational oversight with a strong focus on professionalism and customer service.

About the Employer

The company emphasizes service, career growth, and personalized security solutions tailored to client needs. It serves a range of well-known companies and properties nationwide and was recognized as a Top Workplace in 2024 and 2025 by USA Today. Its guiding values are unity, transparency, innovation, commitment, and accountability.

Core Responsibilities

• Oversee on-site security staff assigned to lobbies, patrol duties, and access control.
• Make sure post instructions are understood and carried out correctly.
• Keep an eye on CCTV, alarm systems, and access control platforms.
• Handle emergency situations such as fire alarms, medical incidents, power outages, and disturbances.
• Work with police, fire services, and EMS when an incident requires external support.
• Perform safety checks and identify potential risks.

Staff Leadership

• Build and maintain officer schedules, including call-offs, shift gaps, and overtime coverage.
• Hold staff accountable to post orders, uniform expectations, and company policies.
• Review performance, address conduct or performance concerns, and document disciplinary action when needed.
• Train newly hired officers and provide continuing coaching and support.

Client, Tenant, and Visitor Service

• Serve as the primary contact for tenants and visitors with security-related concerns.
• Maintain a visible, approachable, and professional presence across assigned properties.
• Respond quickly to tenant concerns, service requests, and security matters.
• Ensure the security team delivers strong service to tenants, visitors, and vendors.

Incident Handling and Reporting

• Respond to alarms, disturbances, emergencies, and other security incidents.
• Prepare clear, complete, and accurate incident reports.
• Escalate issues to management when necessary.
• Support investigations and any required follow-up actions.

Building Operations, Policy, and Compliance

• Partner with property management and engineering teams.
• Oversee loading dock operations and vendor access.
• Check that parking systems such as gates, arms, and traffic flow are working properly.
• Complete daily activity reports, shift summaries, and incident records.
• Assist with verifying timekeeping and supporting shift scheduling.
• Track overtime usage and flag staffing needs.
• Enforce safety procedures and emergency response protocols, including fire, evacuation, and medical situations.
• Ensure adherence to company rules, local laws, and property standards.
• Spot and report security risks, hazards, or maintenance issues.

Required Qualifications

Candidates should be at least 21 years old and hold a high school diploma or GED. A minimum of 2 to 3 years of security experience is required, ideally in Class A or commercial real estate settings, along with prior experience as a supervisor or lead officer. The role calls for strong leadership, communication, and conflict resolution abilities, plus the capacity to manage multiple priorities and sites during a busy shift. Applicants must be comfortable writing reports and using basic computer systems for incident reporting, access control, and CCTV. A valid driver's license and clean driving record are also required.

Certifications and Compliance

• CPR/AED certification is required, or it must be obtained within 10 days of hire.
• Workplace violence training is required, or it must be completed within 10 days of hire.
• Active shooter training is required, or it must be completed within 10 days of hire.
• Employment is conditional on passing a background and fingerprint investigation in line with applicable federal, state, and local laws.
• Employment is also conditional on a drug screening, where permitted by law.

Preferred Background

• Experience supervising multi-building or campus-style properties is an advantage.
• CPR, First Aid, and AED certification is preferred.
• Military or law enforcement experience is considered a plus.

Additional Information

This role is based in Atlanta, GA and is a full-time, on-site position. No salary, vacancy count, start date, or application deadline was provided in the source.