Customer Support Executive

About the Role

We are looking for a dedicated Customer Support Executive to join Foundever (formerly Sitel India Private Limited) at our Gurugram center. This opportunity suits enthusiastic individuals who excel in a fast-paced environment and have a knack for solving customer issues efficiently.

Responsibilities

• Handle customer inquiries and provide support through chat processes.
• Deliver timely and effective solutions to customer problems.
• Maintain clear and professional communication with customers at all times.

Requirements

• Fresher candidates are welcome to apply.
• Alternatively, candidates with at least one year of experience in Customer Support or Helpdesk roles are preferred.
• Strong verbal and written communication skills essential.
• Ability to stay calm and communicate clearly in high-pressure scenarios.

Compensation and Work Details

• Salary for freshers up to 19000 INR monthly take-home.
• Experienced candidates can earn up to 21000 INR monthly take-home.
• Performance incentives are offered up to 2000 INR.
• Work location: Foundever CRM India Private Limited, 12th Floor, DLF Tower A3, World Tech Park, Block A, Sector 30, Gurugram, Haryana 122001.
• Working hours follow a US shift schedule.
• Work is from office premises only.

Additional Information

Interested applicants can send their resumes directly via WhatsApp to Sneha HR at 9867820531.