Catering Specialist

Position Overview

Participate in delivering one of the world's largest international sporting events by managing catering operations at a specific venue during a major international football tournament. This full-time, fixed-term contract spans from September 1, 2026, through February or March 2027. Candidates must be available for the entire duration and committed to a full-time role.

Role Responsibilities

• Oversee day-to-day catering activities across kitchens, storage, dining areas, hospitality lounges, and service points.
• Assist in setting up, operating, and dismantling catering services before, during, and after event periods.
• Perform routine checks to ensure operational readiness, cleanliness, functionality of equipment, and adherence to operational standards.
• Continuously monitor catering operations during service and promptly communicate any service disruptions or operational challenges.
• Supervise contractor personnel within assigned areas, ensuring proper attendance, accreditation, uniforms, and correct deployment as per operational plans.
• Confirm that setups, equipment, furniture, signage, and service zones meet approved layouts and contractual obligations.
• Provide day-to-day operational guidance to contractor supervisors and report issues requiring managerial attention.
• Ensure compliance with food safety, hygiene, sanitation, and health and safety regulations throughout catering operations.
• Immediately report any food safety concerns, quality issues, equipment malfunctions, or service shortcomings to management.
• Coordinate with suppliers and contractor representatives to guarantee timely delivery of food, beverages, equipment, and operational supplies.
• Prepare and submit accurate daily operational reports covering meal counts, staff attendance, observations, incidents, equipment problems, and remedial actions within set deadlines.
• Report contractor non-compliance, operational risks, customer feedback, and venue concerns following established procedures.
• Conduct all catering activities in line with event procedures, operational guidelines, contracts, and safety regulations.
• Assist the Venue Catering Manager and the wider catering team with additional operational tasks as needed.

Qualifications and Experience

• A diploma or equivalent credential in Hospitality, Catering, Culinary Science, Event Management, or a related field, or comparable operational experience.
• At least two years’ experience supervising catering, hospitality, or food service operations, ideally within large-scale events.
• Practical knowledge of food safety and hygiene standards.
• Excellent organizational, communication, and teamwork capabilities.
• Proficiency with Microsoft Office tools such as Excel, Word, Outlook, and Teams, with the ability to generate accurate daily reports, maintain digital records, and utilize event management/reporting systems.
• Ability to perform effectively in a high-pressure, fast-moving event environment.

Performance Metrics

• Seamless execution of catering operations at the assigned venue.
• Adherence to food safety, hygiene, and service quality standards.
• Effective coordination with staff, suppliers, and vendors.
• Accurate documentation and reporting of operational data.
• Positive feedback from venue management and relevant stakeholders on operational support quality.