Business Operations Manager

About the Role

This position is fully remote and full-time, offering a salary of 2100 USD per month. Reporting directly to the CEO, the Business Operations Manager will play a critical role in designing and implementing operational systems that enable the company to scale efficiently. This is a unique opportunity to partner closely with the founders by managing the operational backbone, allowing them to concentrate on strategic planning, innovation, and business development.

Key Responsibilities

• Build and enhance operational rhythms, internal processes, and execution schedules to support organizational growth.
• Manage and coordinate strategic, cross-functional projects ensuring timely progress and completion.
• Assist with financial tasks including budgeting, KPI monitoring, cash flow oversight, and liaison with external accounting services.
• Oversee people operations such as recruitment coordination, onboarding processes, and HR administrative duties.
• Handle legal and administrative functions including contract management, vendor relations, insurance, compliance, and managing professional services externally.
• Develop tools for performance management, including executive dashboards, operational KPIs, and regular meeting cadences.
• Provide executive support to the CEO to optimize focus on high-priority business activities through operational excellence.

Success Metrics for the First Year

• Implement scalable processes that support the company’s rapid expansion.
• Establish comprehensive operational routines and KPI reporting mechanisms across all departments.
• Create executive dashboards featuring key business metrics to aid decision-making.
• Accelerate execution pace of cross-departmental initiatives.
• Effectively recruit and onboard essential team members.
• Significantly reduce the administrative load on the founders through streamlined systems.
• Develop scalable workflows for HR, finance, and administrative functions.

Candidate Profile

• Brings around five years of experience in business operations, project management, startup operations, consulting, or commercial operations.
• Has worked in fast-paced startup environments, technology firms, or e-commerce businesses.
• Possesses strong organizational, analytical, and project coordination skills.
• Capable of managing cross-functional business priorities effectively.
• Excellent communication abilities coupled with keen attention to detail.
• Familiarity with operational systems, KPI implementation, and dashboard development is highly advantageous.