BPO Telecaller

Job Overview

The role requires handling outbound and inbound telephone communications to present products or services, cultivate leads, and secure customer satisfaction.

Key Responsibilities

• Initiate calls to prospective and current clientele.
• Provide detailed information about products and respond to customer inquiries.
• Identify and develop leads while conducting consistent follow-ups.
• Maintain accurate logs of calls and update customer data appropriately.
• Meet established daily and weekly targets for calls and sales activities.