Assistant Manager, Distribution Support (Middle Office)

Job Overview

This role involves supporting managerial functions related to fit and proper assessments essential for regulatory approvals in the distribution channels. The position focuses on maintaining compliance with the MAS Representative Notification Framework and ensuring smooth operational execution within agreed timelines.

Key Responsibilities

• Assist the Manager in handling complex fit and proper assessment cases required for Hiring Authority Approval.
• Collaborate to review and establish structured processes that ensure adherence to Service Level Agreements, identifying issues and refining solutions to maintain consistent performance.
• Participate in reviewing and executing updates to the fit and proper framework to facilitate seamless operational changes.
• Manage fit and proper assessments related to appointing representatives under the RNF, including evaluating candidates, recommending suitability, highlighting concerns, and escalating complex cases.
• Ensure all candidate documentation is thoroughly complete.
• Coordinate with candidates, hiring managers, and internal teams regarding recruitment processes, including document requests and signing agency agreements.
• Provide periodic reports and statistics on candidate statuses and representative appointments to Distribution Channels.
• Conduct regular declarations and checks, such as daily credit monitoring and annual self-declarations from representatives.
• Support other Distribution Support functions such as audit requests related to assessments and process reviews for relevance and efficiency.
• Undertake additional projects or tasks as assigned.

Candidate Requirements

• Possess a Degree or Diploma in any field.
• Have a minimum of 2 years experience in Distribution Support with a focus on MAS Representative Notification Framework compliance.
• Proficient in Microsoft Office suite, including Excel, Word, and PowerPoint.
• Highly organized, detail-oriented, and capable of managing tasks under pressure within tight deadlines.
• Self-motivated, independent worker with a results-driven mindset.
• Strong interpersonal skills with the ability to influence and collaborate effectively with stakeholders.