Recruiting Operations Manager

About Salesforce

Salesforce stands as the leading AI-driven CRM platform, merging technology with trust and innovation. We empower customer success through human and AI collaboration, continuously advancing workforce transformation in the AI era. Join us to be part of a company dedicated to innovation and shaping the future of work.

Position Overview

We are looking for a seasoned Recruiting Operations Manager to join our Global Recruiting Optimization team. This role is pivotal in elevating operational excellence across our worldwide recruiting efforts. The ideal candidate will carry in-depth recruiting expertise, exceptional stakeholder management skills, and a history of optimizing recruiting systems and processes on a large scale. As a subject matter expert, you will interpret intricate data, bridge program initiatives, and represent the recruitment function in high-impact cross-team projects.

Key Responsibilities

• Serve as a trusted advisor to recruiting leaders and cross-functional teams, representing recruiting operations in enterprise projects and influencing strategic decisions.
• Continuously enhance recruiting technologies, including ATS, scheduling tools, and assessment platforms, by identifying gaps and collaborating with system teams.
• Design and implement scalable, automated, and simplified recruitment processes that reduce manual workload and ensure quality and consistency globally.
• Analyze recruiting data and operational metrics to identify patterns, monitor performance, and provide actionable insights that foster accountability.
• Facilitate planning and deployment of recruiting programs and technology rollouts, ensuring alignment and early risk identification.
• Manage creation and governance of process documents, training content, and accessible knowledge resources.
• Collaborate with Recruiting Enablement to coordinate logistics for both in-person and virtual events, guaranteeing smooth experiences for all participants.

Required Qualifications

• Minimum of five years’ experience in Recruiting or HR Operations or a similar role.
• Comprehensive understanding of recruiting lifecycles, systems, and workflows, operating as a subject matter expert.
• Proven experience in supporting complex technological or procedural implementations with diverse stakeholder groups.
• Strong analytical capabilities to derive insights and trends from data and recommend improvements.
• Excellent project management, organizational, and communication skills to manage and synthesize extensive information.
• Ability to influence stakeholders and drive consensus in cross-functional settings.
• Proficient in Google Workspace (Docs, Sheets, Slides, Drive), Slack, and Smartsheet.

Preferred Qualifications

• Familiarity with recruiting tools such as Workday, GoodTime, HackerRank, or similar platforms.
• Experience in process optimization or systems thinking.
• Ability to work independently balancing long-term strategies with tactical tasks.
• Experience operating within global, matrixed organizations.
• Background in mergers and acquisitions.

Additional Information

Applicants are encouraged to apply for no more than three roles within a twelve-month timeframe to avoid duplicating efforts.

Salesforce is committed to equal employment opportunities and prohibits discrimination based on legally protected factors. Our hiring process ensures all candidates are assessed solely on merits and qualifications.

Compensation for this role typically ranges from $117,400 to $177,600 annually, representing base salary only and excluding bonuses, incentives, equity, or benefits. We offer comprehensive benefits including medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and employee stock purchase plans.

If you require reasonable accommodation at any stage during the recruiting process, please request support accordingly.

At Salesforce, artificial intelligence tools assist in resume assessments, but all hiring decisions are ultimately made by humans. Candidates' privacy and rights regarding AI usage are respected.