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Product Support Engineer
Noida, Uttar Pradesh, India · Tam zamanlı
Başvuran ilk kişi siz olun
- Deneyim
- Herhangi
- Maaş
- INR 216,000 – INR 360,000 / year
- Açılışlar
- 1
- Yayınlandı
- 4 saat önce
- Çalışma modu
- Ofiste
- Eğitim
- Diploma
- Uygunluk
- Candidates possessing a diploma in any specialization are eligible to apply.
- Sürdürmek
- Başvuru yapılması gerekmektedir.
Çalışacağınız yer
İş tanımı
Job Overview
We are seeking a Product Support Engineer to join our team, located in Noida, India. The role focuses on delivering technical support and collaborating across departments to enhance our products.
Key Responsibilities
- Work jointly with multiple internal teams to drive product enhancements and resolve issues.
- Handle and respond to customer inquiries through phone, email, and chat channels promptly.
- Deliver technical support adhering to defined service level agreements (SLAs).
- Create and maintain documentation of solutions for use in the company's knowledge base.
Candidate Requirements
- Diploma in any field of specialization.
- Proficiency in English and Hindi to communicate effectively with customers and team members.
Compensation
The position offers an annual salary ranging from 216000 to 360000 INR.