Head - Facility Management

About Adani Group and Adani Realty

Adani Group is a major Indian conglomerate with 10 publicly traded companies, headquartered in Ahmedabad, Gujarat. It has established itself as a leader in logistics, energy, and infrastructure development across India, maintaining operations and management that meet global benchmarks. Adani Realty serves as the real estate development division of the group, committed to nation-building through innovative real estate projects integrating advanced construction technologies and aesthetic designs.

Job Purpose

The Head of Facility Management will oversee comprehensive facility operations for multiple projects within the region. Responsibilities include managing apartment snagging processes, post-construction operations, maintenance of common areas, water supply, security, housekeeping, budget planning, ensuring statutory compliance, resolving consumer complaints, and leading the facility management teams to guarantee consistent and high-quality services across all sites.

Key Responsibilities

• Manage all aspects of facility operations regionally across multiple projects.
• Develop and enforce uniform standard operating procedures for consistent service delivery at all locations.
• Lead snagging and handover processes for apartments, ensuring adherence to installation and quality standards.
• Collaborate with project delivery teams to promptly address defects and facilitate timely handovers.
• Supervise upkeep and maintenance of common areas, focusing on cleanliness, safety, and operational functionality.
• Schedule and oversee maintenance for critical infrastructure components like HVAC, plumbing, elevators, and fire safety systems.
• Lead and mentor regional facility management personnel, fostering performance and accountability.
• Provide training to site teams for improved operational effectiveness.
• Serve as a key communication bridge between central leadership and on-site teams to align goals and strategies.
• Efficiently address consumer grievances and implement feedback mechanisms to enhance customer satisfaction.
• Develop and monitor budgets related to facility management, ensuring cost controls without compromising quality.
• Ensure all projects comply with relevant statutory regulations, safety standards, and conduct regular audits to prevent compliance issues.
• Coordinate with internal stakeholders including business heads, finance, security, safety, construction, and projects teams.
• Liaise with external entities such as government authorities, police, and tenants/customers.

Educational Qualifications

• Mandatory Bachelor's degree in Mechanical, Electrical, or Civil Engineering; Facility Management; or any technical field coupled with substantial facility management experience.
• Preferred postgraduate degrees (MBA/PGDM) in Operations Management, Facility/Infrastructure Management, or General Management.

Experience Requirements

Applicants should possess between 10 and 15 years of experience in facility management roles.