Fuel Card Assistant - Back Office

Context and Environment

• This role involves working with the first fuel card in Tanzania that employs an automatic polling system.
• The polling system depends on telecommunications performance, specifically from Vodacom and Airtel.

Key Responsibilities

• Ensure adherence to TotalEnergies' Health, Safety, Environment, and Quality (HSEQ) policies including the Golden Rules by staff, contractors, and customers.
• Promptly reload all prepaid fuel cards when clients require fuel.
• Customize fuel cards for both existing and new clients as per requirements.
• Make amendments to client cards, such as refreshing credit limits or updating registration details.
• Maintain proper filing by attaching receipts or account statements validating prepaid orders.
• Package customized cards separately from their PIN codes in sealed envelopes.
• Assign package charges to customers appropriately, validate extranet requests, and ensure any special charges requested by customers are applied correctly.
• Perform reconciliation of client accounts as part of financial controls.
• Manage daily Priority Control 1 (PC1) polling activities.
• Archive weekly meeting minutes in the designated shared filing system.

Candidate Profile

• Exemplifies integrity in all tasks and interactions.
• Holds a university degree in Business, Marketing, or Administration.
• Proficient in Microsoft Office applications.
• Strong communication skills enabling effective information exchange.
• Excellent customer service capabilities.
• Maintains relevant business networks and contacts.

Additional Information

The application deadline for this position is July 19, 2026.

TotalEnergies values diversity, promotes individual growth, and provides equal employment opportunities to all applicants.