Enrollment Coordinator, Workforce Benefits - Remote

Role Overview

Symetra is seeking a dedicated Enrollment Coordinator to join its Workforce Benefits enrollment team. This role involves collaborating closely with the Enrollment Strategy Manager to provide a high-quality enrollment experience for broker partners and clients. The coordinator will be responsible for managing enrollment timelines and driving successful voluntary enrollments to support Symetra’s case-level participation goals. Effective collaboration across departments and managing multiple components of the enrollment process simultaneously are critical to success.

Key Responsibilities

• Utilize Symetra's enrollment tools and, in partnership with the Enrollment Strategy Manager, develop and oversee the timelines necessary to ensure successful enrollment campaigns.
• Coordinate across the division and collaborate with external vendors when needed to meet project milestones.
• Aid in establishing best practices for enrollment activities, and use those insights to improve and streamline processes.
• Manage creation of client-specific enrollment materials in cooperation with Marketing, tailoring materials to client benefit plans and ensuring review by relevant stakeholders including brokers and clients.
• Act as the main liaison for Regional Account Managers to support case re-enrollment efforts efficiently.
• Contribute to Symetra’s voluntary business growth by designing effective re-enrollment strategies that boost participation and increase case premiums.
• Assist in developing voluntary participation reports that enhance organizational insight into enrollment success and methodologies.

Qualifications and Skills

• High school diploma is required; a bachelor’s degree or equivalent experience is also required.
• Between 2 to 5 years of experience related to group benefits products.
• Strong organizational, project management, and presentation skills.
• Experience with Smartsheet is highly preferred.
• Strong digital literacy abilities.

Compensation and Benefits

• Annual salary ranging between $72,700 and $121,100, plus eligibility for the company's annual bonus program.
• Flexible full-time or hybrid telecommuting options.
• 401(k) plan with immediate vesting and company match up to 6%.
• Paid time off includes vacation, sick days, flex days, and ten paid holidays a year.
• Community giving matched by the company to double impact.

Additional Information

Symetra values inclusion and strives to create a workplace where every employee is respected and appreciated regardless of background. The company offers a culture of transparency, innovation, and community involvement, aiming to help people achieve financial freedom.

As a remote-first company, Symetra requires employees to have an internet connection meeting these minimum standards: 100 Mbps download and 20 Mbps upload via fiber, cable, or DSL; satellite, cellular broadband, wireless, or dial-up connections are not permitted.

Applicants must hold current authorization to work in the United States without visa sponsorship.

Symetra conducts identity verification via video in interviews and takes measures to ensure candidates do not use fraudulent identities. Failure to comply with verification can result in disqualification, offer withdrawal, or employment termination.