Customs Brokerage Agent

About Expeditors

Join a global leader in international logistics and supply chain management with Expeditors, a Fortune 500 company that operates from over 350 locations worldwide, employing more than 19,000 professionals. Our culture highlights professionalism, leadership, and a supportive atmosphere, encouraging innovation and exceptional customer service. We pride ourselves on recruiting and advancing top logistics and technical talents globally, with over half our workforce having five or more years of service.

Role Overview

As a Customs Brokerage Agent based in Shannon, County Clare, Ireland, you will play a key role ensuring the efficient and compliant management of customs processes associated with global trade.

Key Responsibilities

• Facilitate the smooth and timely progression of customs procedures.
• Accurately enter data into operational systems on schedule.
• Monitor and report on customs files through tracking systems.
• Manage client billing accurately and promptly.
• Interpret and execute import/export Desk Level Operating Procedures to meet customer requirements.
• Transfer relevant customs declaration information into entry systems ensuring valid submissions.
• Help verify customs declaration data and assist in submissions to customs authorities.
• Maintain continual compliance with all applicable customs regulations.

Qualifications & Skills

• Strong familiarity with customs brokerage functions, laws, particularly classification, valuation, and country of origin rules.
• Knowledge of ocean, road, and air freight documentation processes.
• Effective interpersonal and organizational skills.
• Proactive mindset with solid computer proficiency including MS Excel and MS Word.
• Fluent command of English.

Reporting

You will report to the Customs Brokerage Lead Agent, Supervisor, and Manager.

Additional Benefits

• Paid vacation, holidays, and sick leave.
• Comprehensive medical health plan.
• Life insurance coverage.
• Participation in the Employee Stock Purchase Plan.
• Access to training and development programs.
• Opportunities for career advancement.
• Employee referral program bonus.