Program Manager, Internal Communications - HR, AI, IT, and Impact

Overview

The Program Manager for Internal Communications plays a vital role in keeping employees informed and connected on key initiatives within HR, AI, IT, and Impact at the co-op. This position involves collaborating closely with leaders to craft clear and meaningful communications that explain ongoing efforts, their significance, and how employees can engage.

This role requires consolidating complex, cross-departmental information into straightforward messages that enhance awareness, alignment, and encourage adoption throughout the organization.

Responsibilities

• Serve as the main communications partner for significant projects spanning HR, AI, IT, and Impact, overseeing comprehensive communication strategies to ensure consistency across teams.
• Collaborate with leadership to weave discrete initiatives into a unified corporate narrative.
• Create integrated communication plans that align with business goals and critical timing.
• Manage the coordination of messaging and scheduling across initiatives to improve message clarity and minimize information overload.
• Translate intricate subject matter into accessible and engaging content tailored to diverse employee groups.

Required Qualifications

• Five to seven or more years of experience in internal or corporate communications or a related discipline.
• Highly developed emotional intelligence with a history of effectively navigating complex organizational environments and cultivating trusted advisory relationships without direct authority.
• Proven ability to manage communications for multifaceted, cross-functional programs.
• Skilled at converting technical or policy-heavy content into clear, understandable messaging.
• Experience engaging diverse stakeholders including HR and business leaders.
• Excellent written and oral communication proficiency.
• Strong organizational skills and program management expertise.

Preferred Qualifications

• Background supporting HR initiatives such as benefits, talent management, learning, and employee experience programs.
• Experience related to technology projects, digital transformation, or AI-focused initiatives.
• Working knowledge of large, matrixed organizations with distributed teams.
• Familiarity with multi-channel internal communication techniques.
• Experience facilitating leader communications and enterprise-level events.

Additional Information

REI is dedicated to fostering an inclusive, anti-racist, and multicultural workplace that values diversity of thought, skills, and lived experiences. The company promotes a respectful culture supported by comprehensive benefits designed to assist employees holistically.

Pay Transparency: REI adheres to equitable pay practices and transparency. Salaries are influenced by factors such as skills, experience, and geography. Full-time employees receive a competitive salary in the range of $74,400 to $119,100 per year alongside generous discounts, health benefits, retirement plans, and paid time off.