People & Workplace Manager

About EightPM

EightPM is a global frontrunner in brand storytelling within long form media, partnering with premier streaming services and production companies such as Netflix, Apple TV+, Amazon Prime Video, and Disney+. Our clientele includes well-known brands like Abercrombie & Fitch, Kopiko, 7-eleven, and The Macallan. Operating from offices in Austin, Los Angeles, London, and Singapore, we emphasize building a skilled, creative, and ambitious team passionate about shaping culture through entertainment.

Role Overview

Reporting to the CFO, the People & Workplace Manager is dedicated to developing people practices, enhancing workplace experiences, and managing operational foundations to empower global teams. This leadership role requires hands-on management of recruiting, onboarding, HR administration, workplace operations, and team development across our U.S., U.K., and Singapore offices.

Key Responsibilities

• Oversee the entire recruitment process and continually enhance the applicant journey.
• Manage onboarding and offboarding procedures across all locations.
• Maintain and refine HR policies, procedures, and documentation.
• Administer HRIS (Deel) systems and employee records.
• Coordinate benefits administration and personnel lifecycle updates.
• Support performance reviews and employee growth strategies.
• Address employee relations and performance issues collaboratively with leadership.
• Ensure HR compliance across regions in cooperation with external and internal stakeholders.
• Manage workplace environments to sustain professionalism, organization, and company culture.
• Lead People & Workplace team members, nurturing a high-performing and service-focused environment.
• Oversee workplace operations including facility management, vendor relations, supplies, budget, and daily activities.
• Plan and execute company meetings, office events, and engagement programs.
• Continuously assess and enhance workplace systems and operational efficiency to support growth.
• Recruit, coach, and develop People & Workplace team personnel with ongoing feedback and guidance.
• Set team goals, delegate tasks, and ensure superior execution.
• Promote a collaborative, service-oriented, and high-achievement team culture.
• Assist company managers with people processes and employee advancement.
• Collaborate with Finance on payroll, benefits, and related administration.
• Support strategic operational projects and initiatives across departments and executive leadership.

Required Qualifications and Skills

• Minimum of four years' experience in HR, People Operations, Workplace Experience, Office Management, or related fields.
• Preferably experienced in fast-paced, client-service sectors such as advertising, media, entertainment, marketing, or communications.
• Previous supervisory or management experience including employee coaching and development.
• Proven track record managing recruiting, onboarding, and HR systems.
• Skilled in process improvement and creating scalable operational systems.
• Excellent organizational aptitude with meticulous attention to detail.
• Strong communication skills, both verbal and written.
• Adept at prioritizing multiple tasks in dynamic environments.
• Experience working cross-functionally with various departments and leadership teams.
• Familiarity with HRIS platforms (preferably Deel), Google Workspace, Slack, Monday.com, and comparable business tools.
• Experience supporting multiple office locations or distributed teams is advantageous.
• International or multi-country HR experience is a plus but not mandatory.
• Possess a valid driver’s license and reliable personal vehicle access for occasional errands (mileage reimbursed).
• Ability to pass a standard employment background check.
• Authorized to work full-time in the U.S. without needing current or future sponsorship.
• Proactive attitude including identifying improvement opportunities and taking ownership.

Benefits

• Flexible paid time off policy.
• Employer-sponsored 401(k) retirement plan with 4% matching contributions.
• Comprehensive fully-paid health insurance coverage.
• Opportunity to work collaboratively across global offices in LA, London, Singapore, and Austin.
• Hybrid and flexible work arrangements.
• Participation in high-profile entertainment projects worldwide.
• Entrepreneurial, high-performance company culture.
• Pathways for career advancement and mentorship.
• Inclusive and diverse workplace environment.

Work Culture and Requirements

• Founded in 2013, EightPM has experienced consistent growth including a fivefold revenue increase since 2020.
• We are redefining marketing by making long-form, story-driven content essential to brand strategy.
• Committed to excellence, our culture rewards ambition and expertise, particularly those deeply connected to pop culture.
• We prioritize in-office work to foster learning, collaboration, and sharing of best practices.
• Working hours are flexible to accommodate global time zones across our teams and vendors.
• Reasonable accommodations are available for candidates with disabilities during the recruitment process upon request.