Patient Navigator

About Spring Fertility

Spring Fertility is composed of a devoted team of top-tier physicians and scientists with training from leading research hospitals and fertility centers worldwide. Our group is rapidly expanding and grounded in clinical excellence and innovation. Our focus is on providing highly personalized, compassionate care, understanding that each patient's fertility journey is unique. We are dedicated to supporting patients in achieving their family-building goals, ensuring everyone has the opportunity to create the family they desire.

Why Join Us?

Join a mission-driven organization focused on innovation and impact. We strive to maintain a culture of collaboration, positivity, and enjoyment in our work while pursuing excellence. Our team is growing quickly, and we prioritize the continual professional and personal growth of our members. Our core values include optimism, compassion, teamwork, and patient-centered care.

Role Summary

The Patient Navigator collaborates closely with the Care Team to assist patients in their family-building process. Working alongside nursing staff, Navigators help ensure patients have the information needed to approach treatments confidently, simplifying complex and often confusing procedures for a smooth transition to nursing cycle management.

Key Responsibilities

• Generate patient journey maps and calendars based on individual treatment plans.
• Coordinate, track, and document completion of tests and diagnostic procedures.
• Build trust and positive relationships with all new patients.
• Translate complex medical terminology and processes into understandable information for patients.
• Monitor patient compliance and preparedness for treatment phases.
• Manage appointment scheduling effectively.

Qualifications

• Bachelor's degree is required.
• A strong passion for reproductive healthcare and patient support.
• Excellent communication skills, capable of conveying complex concepts accessibly.

Employment Details

This is a full-time, non-exempt position requiring on-site work with early shifts, rotational weekends, and holiday coverage.

Compensation

The starting pay range is $23 to $26 per hour, determined by factors including relevant knowledge, experience, certifications, and education.

Benefits

Supporting Your Well-being:

• Competitive medical, dental, and vision insurance plans.
• Paid personal time off for rest and rejuvenation.
• Access to BetterHelp therapy for mental and emotional health.
• Commuter benefits and discounts on home, vehicle, and pet insurance.

Investing in Your Future:

• 401(k) plan with company matching up to 4%.
• Extensive fertility and parental leave benefits.
• Opportunities for career advancement in a rapidly growing organization.
• Employer-covered life and disability insurance.

Note: Temporary and contract employees may not qualify for all benefits.

Diversity and Inclusion

Spring Fertility is committed to equal opportunity employment and values diversity in all forms, including gender, sexual orientation, race, ethnicity, and religion. We strive to create a safe, inclusive workplace and celebrate diverse experiences and backgrounds among our staff to better serve our patients and foster innovation.

Accessibility

The company will provide reasonable accommodations for individuals with disabilities throughout the application and employment process. Please contact us if accommodations are needed.