Patient Care Coordinator

About the Role

Ballantyne Endodontics, a specialty dental practice, seeks an engaging Patient Care Coordinator to join their active office. This role centers on managing front office operations and administrative duties to ensure every patient and visitor receives outstanding service and support.

Key Responsibilities

• Greet and welcome patients upon arrival to the dental office.
• Maintain and update precise patient records consistently.
• Answer and manage all incoming phone calls, redirecting or taking messages as necessary.
• Organize, sort, and forward office emails efficiently.
• Keep records and files current and accessible.
• Ensure the front desk area is orderly and stocked with necessary materials like pens, forms, and paper.

Work schedule is Monday through Friday, from 7:00 AM to 5:30 PM. Additional office coordination duties may be required as needed.

Candidate Profile

The ideal candidate is a resourceful and dedicated patient care professional focused on delivering a superior experience. They must be adaptable, collaborative, and eager to solve problems proactively. Key traits include strong communication skills, multitasking ability, and customer service orientation. Familiarity with office equipment such as fax machines and printers is important. A high school diploma is required, along with a genuine interest in assisting patients.

Team and Culture

Joining this team means contributing to the future of specialized dental care alongside dental assistants, sterilization technicians, office managers, and other coordinators. The workplace values diversity, respect, continuous learning, and supports employees in both their professional and personal lives.

Benefits and Perks

• Medical and dental insurance options through BCBS
• Vision coverage via VSP
• Complimentary life insurance for employees
• Short-term and long-term disability coverage
• Pet insurance benefits
• 401(k) plan with matching contributions
• Access to HSA/FSA accounts
• Identity theft protection
• Legal services package
• Hospital, accident, and critical care insurance
• Paid time off

Additional Information

The office address is 14135 Ballantyne Corporate Pl #215, Charlotte, NC 28277.

Salary for this position ranges from $17 to $25 per hour.

Specialty1 Partners directly employs all non-clinical staff. The company is an equal opportunity employer committed to diversity and fair hiring practices, adhering to all relevant laws. They participate in the federal E-Verify program to verify new employee eligibility.

Applicants should be aware that the company uses mobile messaging related to job applications, with an option to opt-out.