జి
IT Support Specialist Service Desk (m/f/d)
Remote · పూర్తి సమయం
దరఖాస్తు చేసుకునే వారిలో మొదటి వ్యక్తిగా ఉండండి
- అనుభవం
- ఏదైనా
- జీతం
- —
- ఖాళీలు
- 1
- పోస్ట్ చేయబడింది
- 1 రోజు క్రితం
- పని విధానం
- ఇంటి నుండి పని
- విద్య
- Completed vocational training in IT or equivalent
- పునఃప్రారంభం
- దరఖాస్తు చేసుకోవాలి
ఉద్యోగ వివరణ
Position Objective
Join Geberit, a global industrial company with heart and dedication, offering a collaborative environment, modern technologies, and ample opportunities for professional growth. Become a valued member of our IT Service Center team based in Pfullendorf.
Main Responsibilities
- Handle IT hotline requests via phone in both German and English, ensuring proper documentation.
- Provide first-level support by receiving incidents and service requests through phone, email, or ticketing systems.
- Troubleshoot hardware and software issues remotely or directly at employee workstations, including installation of new hardware and software components.
- Assist employees in efficiently using applications during their daily work routines.
- Identify potential improvements and actively contribute to ongoing enhancements of processes and infrastructure.
- Manage smaller projects within the service desk scope, such as evaluations, rollouts, and standardization efforts.
Candidate Profile
- Completed training as IT specialist in system integration or equivalent technical qualification with further IT-related education.
- Strong commitment to service excellence and enthusiasm for delivering outstanding customer support.
- Fluent in both written and spoken German and English.
What We Offer
- On-site staff restaurant.
- Optimal onboarding process.
- Employee services and discounts.
- Corporate health management programs.
- Flexible working time models.
- Diverse training opportunities and international assignments.
- Attractive retirement benefits.