Enterprise Account Manager

About EROAD

Joining EROAD presents a unique chance to be part of a rapidly expanding organization leading in intelligent transport solutions aimed at enhancing road safety, boosting productivity, and lowering environmental impact. Our mission centers on providing trustworthy intelligence for a better tomorrow.

Role Overview

As an Enterprise Account Manager, you will play a vital role driving commercial success across EROAD's strategically important customer accounts. Reporting to the Enterprise Accounts Director, you will work within a high-achieving sales team to oversee retention, expansion, and growth initiatives for a portfolio of medium to large enterprise clients.

Your responsibilities include establishing strong, multi-layered stakeholder relationships, uncovering new business opportunities, and implementing structured account plans that deliver lasting value for both EROAD and its customers. You will be a trusted advisor partnering closely with Sales Engineers, Marketing, Product, and Customer Success teams to provide a seamless customer experience while consistently surpassing revenue goals.

Key Responsibilities and Expectations

• Drive growth, retention, and customer success for a diverse range of enterprise clients.
• Understand customer needs thoroughly and propose solutions that improve safety, intelligence, and operational efficiency.
• Engage in both local and national travel as required for client engagement.
• Collaborate across operations, product, and support teams to deliver superior customer service.
• Identify and pursue upselling and cross-selling opportunities actively.
• Stay informed on industry developments and confidently communicate complex technical concepts to customers.

Required Qualifications and Skills

• 3 to 5 years’ experience in account management or related roles, preferably with exposure to transport or technology sectors.
• Strong ambition and confidence in embracing new challenges.
• Excellent communication skills to build authentic and lasting client relationships.
• Proactive approach with an aptitude for spotting and cultivating new business prospects.
• Proven ability to multitask and collaborate effectively in dynamic, fast-moving environments.
• Familiarity with Salesforce is advantageous.
• Customer-centric mindset with a passion for helping clients achieve impactful results.

Why Join EROAD?

EROAD is dedicated to investing in our team members by providing leadership development programs, fully covered medical insurance, employee recognition initiatives, and access to employee assistance programs. We foster a collaborative and supportive culture that values innovation, connection, and enjoyment in the workplace.

Become a key contributor during our exciting growth phase and make a significant impact where your talents truly matter. We look forward to welcoming you to our team.