Deputy EFB Administrator / Flight Support Administrator

Role Overview

Emerald Airlines is seeking a Flight Support Administrator who will also serve as the Deputy electronic flight bag (EFB) Administrator at our airside facility located in Dublin Airport. Reporting directly to the Director of Flight Operations, this role presents an exceptional opportunity to join Ireland’s newest airline and contribute significantly to flight operations. The ideal candidate will have expertise in aircraft performance along with a solid understanding of flight operations systems and procedures.

Primary Responsibilities

• Review and audit aircraft performance charts for various destinations and alternate airports as needed.
• Update and manage aircraft performance applications such as GURU 2.
• Oversee dispatch, review, and modification of aircraft performance manuals using Orlando software.
• Conduct monthly audits of flight files and related documents to ensure compliance and accuracy.
• Evaluate aircraft modifications for their impact on performance and weight & balance following notifications.
• Track changes in NOTAMS concerning runway declared distances, obstacles, and other relevant operational details.
• Provide assistance with weight and balance issues as they arise.
• Support the EFB Administrator with device hardware and software configuration tasks.
• Manage inventory and track company-issued devices and stock.
• Deliver training and offer ongoing support for management and EFB users regarding these applications.
• Act as deputy in the absence of the Flight Support Specialist and EFB Administrator.
• Perform other duties as assigned by the Director of Flight Operations.

Candidate Profile

• Possession of or currently pursuing a relevant degree.
• Ability to successfully pass a five-year background check and hold unrestricted permission to live and work in Ireland.
• Prior experience in an aviation-related environment is required.
• Self-motivated with a proactive approach and ability to work independently.
• Capable of managing multiple tasks simultaneously with precise attention to detail.
• Strong computer literacy including proficient use of Microsoft Office Suite.
• Familiarity with airline operations systems and processes is highly advantageous.
• Experience in providing end-user application support is preferred but not mandatory.
• Knowledge of Apple iPad and iOS platforms, along with understanding EFB requirements and regulations, is desirable.
• Excellent analytical, organizational, and interpersonal skills.
• Adaptable with a high level of professional and personal flexibility.

Commitment to Diversity

Emerald Airlines values a diverse and inclusive workforce and embraces the unique perspectives, skills, and experiences of all employees. We foster a collaborative environment where everyone works together as teammates and friends, committed to collective success.

Confidentiality

All applications and candidate information will be handled with strict confidentiality.