Ancillary Assistant - Domestic Staff

Role overview

St Margaret of Scotland Hospice is hiring a full-time, permanent Ancillary Assistant to support its domestic and housekeeping services. The post reports to the Chief Executive and Head of Domestic Services and is expected to help uphold the Hospice’s standards, cleanliness, safety, and infection-control practices across all areas.

Key duties

• Work under the direction of the Chief Executive and Head of Domestic Services, while liaising closely with the Head of Domestic Services.
• Act as a positive representative of the Hospice when asked to do so.
• Support the housekeeping team in line with Hospice priorities, cleaning procedures, and infection-control requirements.
• Keep wards, public areas, and storage spaces clean, organised, and secure at all times.
• Manage access to locked storage for hazardous substances when needed, and help move stock and furniture safely.
• Maintain the Hospice environment to a high standard of presentation and report equipment faults immediately, encouraging the same practice among other domestic staff.
• Address misuse or damage of equipment and furnishings in accordance with Hospice policy and procedure.
• Ensure paintwork, woodwork, and furnishings remain clean, well-kept, and free from marks, and support other domestic staff to do the same.
• Help coach and motivate other domestic staff to maintain excellent hygiene standards across all units.
• Guide other domestic staff to keep clothing and similar items only in their designated areas.
• Keep all areas clear of clutter and ensure materials are stored correctly in line with Hospice policy, while supporting others to follow the same standards.
• Check that housekeeping equipment is properly used, working correctly, and maintained appropriately.
• Follow the legal requirements for the safe recording of cleaning substances.
• Complete housekeeping administration duties, including monitoring the use of consumable items when delegated by the Housekeeper.
• Assist with monitoring performance standards for cleaning and infection control.
• Attend all required training, including Moving and Handling, Mission Effectiveness, Fire Safety, and similar mandatory courses.
• Help care for Hospice furniture, fixtures, and fittings.
• Support health and safety responsibilities connected to Hospice housekeeping.

Experience

• At least 1 year of janitorial experience is preferred.
• At least 1 year of cleaning experience is required.

Additional information

The role is based on a full-time, permanent contract and offers pay at £13.45 per hour. Because of disclosure requirements linked to the patient groups served, the successful applicant must either already hold PVG membership for work with vulnerable adults or be willing to complete the PVG process.

The closing date for applications is 31/07/2026 at 12:00.