Sales Account Manager

Overview

We are looking for a motivated Sales Account Manager to enhance revenue by promoting and selling Avaya Unified Communications, Contact Center, and Cybersecurity solutions. This role involves identifying new business prospects, managing important client accounts, understanding client technology demands, and delivering comprehensive solution sales tailored to enterprise and mid-market segments.

Key Responsibilities

• Identify and close new sales opportunities for Avaya and cybersecurity products.
• Maintain a robust sales pipeline by leveraging prospecting, networking, referrals, and partnerships.
• Consistently meet and exceed sales targets and quotas.
• Formulate strategic plans for both current and prospective customer accounts.
• Manage and nurture relationships with key stakeholders such as C-level executives, IT leaders, and procurement teams.
• Regularly engage with customers to assess changing business and technology needs.
• Expand existing accounts through upselling and cross-selling strategies.
• Promote Avaya solutions including Unified Communications, Contact Center Solutions, Cloud Communication Platforms, and Collaboration Solutions.
• Market cybersecurity products such as Network Security, Endpoint Security, Email Security, Security Operations Center (SOC), Managed Security Services, Vulnerability Assessment and Penetration Testing, and Identity & Access Management.
• Collaborate with pre-sales, technical, and delivery teams to craft competitive proposals.
• Lead negotiations on pricing, contracts, and commercial agreements.
• Stay informed about industry trends, competitors, and new technologies related to communications and cybersecurity.
• Identify emerging markets and customer challenges to seize new business opportunities.

Qualifications

• Bachelor’s degree in Business, Information Technology, Telecommunications, or related disciplines.
• 5 to 10 years of experience in B2B technology sales.
• At least 5 years focused on ICT, Unified Communications, Contact Center, or Cybersecurity solution sales.
• Experience collaborating with system integrators and IT service providers.
• Documented success in selling Avaya and/or cybersecurity solutions.
• Strong expertise in enterprise communication platforms and cybersecurity technologies.
• Proven track record of meeting sales goals and managing intricate sales processes.

Skills

• Enterprise solution selling
• Account management and client relationship building
• Business development strategies
• Consultative and solution-based sales approaches
• Negotiation and contract administration
• CRM software proficiency (Salesforce, Dynamics, HubSpot, etc.)
• Effective presentation and communication techniques
• Pipeline organization and forecasting
• Financial insight and commercial judgment