Retention Sales Development Representative

Role Summary

This opportunity is presented on behalf of a partner company seeking a Retention Sales Development Representative located in the United States. The ideal candidate is a sales professional passionate about fostering client relationships and driving measurable business expansion.

Managing a portfolio of advertisers, you will work to optimize client campaigns, boost client investment, and achieve sustained success. This position merges sales development, account management, customer engagement, and strategy focused on performance improvements.

You will serve as a trusted consultant to clients by spotting opportunities, addressing challenges, and enhancing retention efforts. Operating in a dynamic digital advertising environment, your role will involve leveraging data, technology, and consultative sales techniques for impactful outcomes.

Key Responsibilities

• Establish and nurture comprehensive relationships with advertisers, acting as the primary contact throughout the client lifecycle.
• Oversee the complete sales cycle, including outreach, campaign assistance, relationship growth, and expanding accounts post-launch.
• Enhance advertiser retention and expand revenue by advising on campaign optimization, budgeting strategies, and performance enhancements.
• Execute extensive outbound sales initiatives through calls, emails, and social selling to engage clients and identify growth potential.
• Develop sales collateral, success narratives, and customized tools to communicate platform benefits and bolster advertiser engagement.
• Consistently achieve or surpass performance targets regarding retention, revenue generation, client activity, and campaign results.
• Utilize CRM and sales engagement platforms to prioritize accounts, coordinate outreach sequences, and keep client data precise.
• Spot ways to enhance workflows, standardize materials, and scale effective sales processes.
• Collaborate with internal teams to solve client issues, improve campaign outcomes, and ensure excellent customer experiences.
• Track account trends proactively to uncover chances for advertiser investment growth and long-term value enhancement.

Candidate Qualifications

• Minimum of 1 year experience in sales, business development, account management, or related client-facing roles, preferably within advertising, digital media, or consumer packaged goods sectors.
• Proven track record of meeting or exceeding sales targets, revenue goals, or key performance indicators.
• Excellent verbal and written communication skills fostering trust and enduring client relationships.
• Strong organization and project management capabilities with meticulous attention to detail.
• Ability to manage multiple priorities and accounts in a fast-moving work environment.
• Comfortable with high-volume outbound prospecting and multi-channel client engagement.
• Experience with CRM systems, particularly Salesforce, and sales engagement tools.
• Familiarity with digital advertising, performance marketing, or consumer packaged goods advertising ecosystems is advantageous.
• Knowledge of AI tools enhancing sales workflow, productivity, and customer interaction is a plus.
• Preferred experience managing extensive account portfolios or scaled customer segments.

Compensation and Benefits

• Salary varies by location with base ranges as follows:
• California, New York, Connecticut, New Jersey: $56000 to $60000 USD
• Washington: $54000 to $56000 USD
• Selected states (Massachusetts, Texas, Colorado, Illinois, Virginia, etc.): $52000 to $54000 USD
• Other states: $47000 to $49000 USD
• On-target earnings between $59500 and $76000 USD, inclusive of performance incentives.
• Flexible remote-first work policy allowing employees to work from home, office, or chosen workspaces.
• Comprehensive benefits package supporting health and well-being.
• Opportunities for professional growth in sales expertise within a rapidly expanding digital commerce sector.
• Access to cutting-edge tools, technologies, and resources to aid productivity and career development.
• A collaborative team culture with community events and networking opportunities.

Additional Information

This role is part of a selection process that uses AI-driven matching to streamline candidate evaluation. The partner company manages all further application steps including interviews and assessment. Data privacy is respected under applicable laws, and AI tools assist but do not replace human hiring decisions.