Retail Assistant - Queenstown, Otago

About the Role

Join the Woolworths Supermarkets New Zealand team as a Retail Assistant, contributing to a store network with over 185 locations and 20,000 team members across the country. Our mission is to improve the daily lives of Kiwis through excellent customer experiences and efficient operations. Enjoy a dynamic and friendly environment where creativity and collaboration are encouraged.

Key Responsibilities

• Deliver exceptional customer service on the shop floor, addressing inquiries and resolving issues promptly and personally.
• Maintain accurate inventory records and verify stock levels by conducting stocktakes and ensuring all pricing information is correct.
• Efficiently handle deliveries, ensuring timely processing and maintain a tidy, well-organised store presentation.
• Work collaboratively with colleagues to support smooth daily store operations and contribute to achieving overall goals.
• Adhere to safety procedures, report hazards, and comply with company policies and relevant legal standards.

Required Qualifications and Skills

• A strong customer-focused mindset, prioritising personalized service to build loyalty.
• Excellent communication and interpersonal skills for effective collaboration with customers and team members.
• Integrity and professionalism, with a steadfast commitment to company values and policies.
• Attention to detail and a proactive approach to accuracy and escalation of issues when necessary.

Working Hours

Your roster will be from Tuesday to Saturday, starting at 5:00 AM and finishing by 1:30 PM.

Employee Benefits

• Enjoy team discounts across all Woolworths Group brands and participate in a rewarding recognition program that honours purpose-driven efforts.
• Access to Sonder—a free, confidential 24/7 support service offering financial, medical safety, psychological, and physical assistance for employees and their families.
• Be part of a global enterprise with abundant career growth opportunities and exposure to a broad business network.

Company Culture and Inclusion

Woolworths Group values diversity, equity, inclusion, and belonging. We strive to create a workplace where all employees feel welcome, can be authentic, and are empowered to reach their full potential. We encourage candidates from all backgrounds to apply and offer accommodations during the hiring process as needed.