Manager - Global Technology

About Expeditors

Expeditors is a global logistics leader headquartered in Seattle, Washington, and recognized as a Fortune 500 firm. Employing over 19,000 skilled professionals across more than 350 locations in six continents, we specialize in global supply chain management and international trade, providing tailored solutions with integrated information systems.

Our Mission

We are committed to recruiting, training, and retaining top logistics and technical experts worldwide. We prioritize internal growth, with over 50% of our employees staying beyond five years. Our compensation program is crafted to reflect roles that are more than jobs—opportunities for career growth and passion-driven work.

Job Overview

As a Manager of Global Technology, you will lead and mentor a multifaceted engineering team, fostering an environment conducive to delivering outstanding work through clear goals, meaningful one-on-one interactions, career guidance, and knowledge exchange. This position demands hands-on technical leadership, overseeing design, code quality, testing, automation, documentation, operational readiness, and production support, ensuring a balance between feature development, technical debt, and operational requirements.

Key Responsibilities

• Lead and develop engineers via regular feedback, clear expectations, and career development discussions.
• Create and cultivate an inclusive and high-trust team culture promoting respect and high performance.
• Support team expansion, knowledge sharing, and talent pipeline development.
• Own team deliverables, ensuring quality work that drives measurable business outcomes.
• Facilitate planning, estimation, and delivery using pragmatic agile methodologies and disciplinary rigor.
• Identify and remove obstacles, manage workloads, and maintain sustainable team velocity while supporting retention.
• Collaborate closely with Technical Product Managers and stakeholders to maintain clear, prioritized, and actionable backlogs.
• Participate actively in technical conversations, design and code reviews, contributing code when it enhances delivery or team learning.
• Uphold engineering standards across automation, testing, documentation, security, reliability, and operational maintenance.
• Balance efforts between addressing technical debt, operational burdens, and delivering new features ensuring long-term maintainability.
• Engage in software design decisions within defined architectural frameworks.
• Maintain awareness of interdependent systems to mitigate risks and safeguard service quality.
• Minimize key-person dependency through documentation, cross-training, clean coding, and effective knowledge sharing.
• Coordinate with product managers, architects, business partners, and peer teams to align technical direction and priorities.
• Handle diverse viewpoints, resolve conflicts constructively, and drive priorities forward.
• Communicate technical trade-offs clearly and accessibly to all stakeholders.
• Lead retrospectives and foster continuous process improvements.

Modern Engineering & AI Assistance

The role promotes responsible use of AI-assisted development tools to enhance efficiency, code quality, testing, documentation, and troubleshooting, while respecting data privacy, intellectual property rights, and ethical guidelines.

Qualifications

• Robust professional background in software development with credible hands-on programming and code review capability.
• Proven experience managing, coaching, or leading software engineering teams.
• Capacity to lead diverse teams, mediate working styles, and nurture an inclusive, trust-filled environment.
• Strong practical knowledge of software design, testing, continuous integration/deployment, operational maintenance, and reliability.
• Expertise in agile project management including work planning, prioritization, dependency handling, and delivering results.
• Excellent communication skills capable of translating technical choices and risks into understandable terms for varied audiences.
• Customer-focused attitude, strong sense of ownership, sound judgment, and ability to drive projects in complex and ambiguous environments.

Location

This position is based at our Dublin office in Ireland.

Benefits

• Comprehensive private medical insurance including optical and dental coverage.
• Life insurance benefits.
• Employee Stock Purchase Plan.
• Access to training and personnel development programs.
• Opportunities for upward mobility within the company.
• Employee referral bonuses.
• Supportive pension scheme.
• Bike to Work scheme.
• Entitlement to 26 work-from-home days annually.