Client Relationship Executive

About the Role

As a Client Relationship Executive at Syneins Enterprise Systems Private Limited, you will play a crucial part in expanding Aarolife's Functional Health Check program. Your main responsibility will be to generate and nurture leads through various channels including direct calls, community engagements, and on-site sessions within residential areas.

Key Responsibilities

• Initiate and generate leads for Functional Health Check assessments via phone calls, community outreach, and local engagements.
• Communicate effectively with potential customers by clearly explaining Aarolife's services, addressing their queries, and encouraging them to schedule an assessment.
• Identify residential communities such as apartment complexes and Resident Welfare Associations (RWAs) to coordinate community-based Functional Health Check sessions.
• Manage logistics related to community assessment events including scheduling, obtaining necessary approvals from RWAs, and on-ground coordination with the care team.
• Consistently follow up with leads and previous inquiries to convert interest into confirmed bookings.
• Maintain organized and simple records for leads, follow-ups, and conversions, preferably using Google Sheets or any CRM tool.
• Gather and relay feedback from customers and community groups to the company's leadership to enhance outreach strategies.

Candidate Profile

• Open to fresh graduates with up to 6 months of work experience including internships.
• Any graduate degree is acceptable; qualifications in business, marketing, healthcare, or related areas are advantageous but not mandatory.
• Proficiency in English, Hindi and Kannada languages is necessary; knowledge of Tamil, Telugu, or Malayalam is considered a strong advantage.
• Comfortable with telephonic and face-to-face communication, exhibiting a confident and friendly demeanor aimed at building trust rather than aggressive selling.
• Highly organized and dependable in managing follow-ups, understanding that repeated engagement helps in converting leads.
• Willing and able to travel locally within Bangalore for community sessions.
• Basic computer skills including Google Sheets or Excel, WhatsApp, and phone usage for outreach activities.
• An authentic interest in healthcare and promoting healthy aging is a favorable trait.