Aftermarket Analyst

About John Deere and the Role

John Deere is a company dedicated to supporting industries that shape our environment, from roads to essential infrastructure. The Construction & Forestry division focuses on assisting customers in high-demand environments where equipment uptime and performance are critical. This position is based in Crestmead, Queensland, with some travel required (up to 20% domestically and occasional travel to New Zealand).

Role Overview

This impactful and commercially focused position is designed for individuals who excel in customer and dealer interaction and aim to directly enhance aftermarket performance. As an Aftermarket Sales Specialist within the Construction & Forestry team, you will manage and grow parts, service, and aftermarket performance through the dealer network. Collaborating closely with dealers and internal teams, your aim will be to uncover growth areas and improve aftermarket effectiveness and outcomes. Starting with strengthening core aspects, the role evolves to leading growth across various aftermarket categories as the business expands.

Key Responsibilities

• Boost aftermarket revenue by improving parts and service results.
• Work alongside dealers to create and implement growth strategies.
• Use data analysis and dealer insights to spot opportunities and eliminate obstacles.
• Enhance inventory management and profitability through strategic planning.
• Assist in developing and refining aftermarket programs and pricing strategies.
• Foster dealer engagement and communication to maximize uptake of programs.

Candidate Profile

Essential Skills and Experience:

• Experience in customer sales roles.
• A strong analytical and sales-oriented mindset.
• Ability to influence stakeholders and build effective relationships.
• Confident communication skills with capability to translate insights into actionable plans.
• Adaptability to operate amid ambiguity and change.

Desirable Attributes:

• Background in parts, service, or aftermarket operations.
• Experience in the construction, equipment, or related industries.

Personal Qualities

• Building trust and establishing robust relationships.
• Taking ownership and driving impactful results.
• Applying commercial problem-solving skills.
• Showing resilience under pressure.
• Desire for growth, learning, and making meaningful contributions.

Why Work Here?

John Deere empowers employees to forge their career paths with support for innovative thinking and access to advanced tools and technologies. The company provides a broad benefits package that includes a competitive salary, flexible work arrangements, social events, health and safety initiatives, ongoing training and development, and more.

• Inclusive and friendly culture prioritizing employee wellbeing.
• Flexible work policies supporting work-life balance.
• Opportunities for professional development through education, training, and memberships.
• 15% superannuation contributions if enrolled in the John Deere Mercer Super Plan.
• Paid parental leave of 16 weeks for new parents.
• Options for purchase leave and paid community leave.

Additional Information

Applicants must have proper work authorization to apply. The listed responsibilities and qualifications are guidelines and not exhaustive or minimum requirements for the role.