Work Management Centre Service Representative

Position Overview

We are seeking a diligent Work Management Centre Service Representative to join our Energy and Utilities division based in Auckland. This role centers on delivering outstanding customer service across various business teams, fostering strong relationships with our customers and clients.

Work Schedule

This position involves rostered work, requiring adaptability as shifts and working days may change according to business demands.

Candidate Profile

• Experience in delivering high-quality customer service with excellent communication and skills in managing customer issues and conflicts.
• A cooperative team player committed to shared objectives and continuous quality enhancement.
• Proficiency in keyboarding with demonstrated speed and competence in handling computerized systems including databases, email, and Windows-based software.
• Quick learner with the ability to understand our services and products swiftly, or prior knowledge thereof.
• Self-motivated individual capable of working independently, showing responsibility, initiative, and dedication.
• Collaborative team member actively contributing to achieving team targets.

Benefits

• Structured career development opportunities within a supportive and inclusive team environment.
• Competitive hourly compensation along with employee benefits.
• A valued and respected role supported by a knowledgeable and experienced team.
• Opportunity to work with a prominent ASX-listed corporation.

About the Energy & Utilities Business Unit

Our Energy & Utilities division is a trans-Tasman integrated team delivering essential services connecting communities through critical infrastructure. We design, build, operate, and maintain vital networks in water, electricity, telecommunications, industrial, and power generation sectors, with expertise spanning technical knowledge, specialized engineering, OEM partnerships, and skilled tradespeople.

Equal Opportunity

We value diverse experiences, talents, and cultural backgrounds and welcome applications from all individuals. We operate as an inclusive employer fostering diversity.