Store Manager - Telstra Retail, Port Lincoln

About Telstra and the Role

Telstra is a renowned Australian brand with an international presence, committed to building a connected future where everyone thrives. Our focus is on delivering exceptional technology and network experiences. Our Port Lincoln store is seeking a full-time Store Manager eager to elevate their leadership capabilities by managing a vibrant retail team in a dynamic environment.

Job Responsibilities

• Manage the onboarding process for new team members.
• Coach and support the retail team to surpass store sales goals and key performance indicators.
• Address and resolve customer escalations effectively.
• Act as the Store Manager's deputy, stepping in as needed.
• Implement business strategies to achieve financial targets and enhance customer satisfaction.
• Motivate the team by fostering a positive and energetic store culture.
• Organize store floor operations and staff schedules to meet customer demand.

Candidate Profile

• Prior experience in retail leadership or assistant management roles.
• Proven capability in motivating and driving a retail team to exceed sales targets and KPIs.
• Strong leadership presence with the ability to develop rapport across diverse teams.
• Skilled in creative problem-solving and customer issue resolution.
• Excellent communication skills to support change management within the team.

Benefits and Additional Information

• Commission based on store performance.
• 30% discount on Telstra services.
• Complimentary Telstra mobile and SIM card.
• Access to exclusive discounts across more than 240 brands and partners.
• Paid parental leave for 16 weeks for both primary and secondary caregivers.

Workplace Culture and Inclusion

Telstra values diversity and inclusivity, fostering a respectful and safe work environment free from harassment. Flexible working arrangements are encouraged and can be discussed to accommodate individual needs. Applicants can specify pronouns and request reasonable accommodations during recruitment for equitable participation.

Application Process

Following application submission, candidates will be invited to complete a video assessment facilitated by our partner, Hire Vue. Applicants should monitor their email for further instructions.